
It seems to me that most companies, products and services, have their advantages and disadvantages, so it all depends on what people are willing to put up with. What saddens me most is how they get away with the deceptions. I love my Mac and Ipad but when I read news about things Apple does that are less than honorable, it makes me sick.
They have a good, loyal customer base, and their products are better than the cheap garbage we switched from. If they want to stay on top, they'd better do right by their customers, or they'll find themselves on the losing end. It's really sad to see these stories of lawsuits- I thought they were better than that.
When people have had enough, from whatever company they're dealing with, they'll look elsewhere, or just do without. Maybe someone will make something better, and be reasonable. It seems the only way companies will do what they should, is when they lose their customer base. Hit them where it hurts. The bigger they are, the harder they fall.