Janet said:
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Would you elaborate on how to take these two steps? I have the exact problem that the first person cited.
Thanks, Janet
ok. repairing permissions is a maintenance sort of thing, os x is permissions based, meaning apps and such need to be allowed to do or use things, over time and installation of apps, permissions can become corrupt or get changed by an app that needs a file or system resource. this is something that should be done after each software installation and os update. to repair permissions, which I recommend you do after deleting the preferences, which we'll get to, open disk utility, it is inside of the utilities folder inside the applications folder, when disk utility opens, it will gather necessary information on hard drives that are present, select your startup hard drive from the list on the left, then, near the bottom of the window to the right of the list, click the button that says "Repair Disk Permissions", let it run its course, it may take a few minutes if you've never done it before, then restart your mac.
now, to delete the preferences for address book, go here:
mac hd> users> your username> library> preferences> delete the file called: com.apple.AddressBook.plist. after deleting this, empty the trash, repair permissions, restart, and you should be there.
