- Joined
- Oct 22, 2013
- Messages
- 59
- Reaction score
- 3
- Points
- 8
- Location
- Vermont
- Your Mac's Specs
- 2017 i5 2.3 Dual core running 12.3.1
I love iMacs. I have owned them for years. They all ran superbly until the last few years.
The specs:
2017 model 21.5"
Running V 12.0.1
2.3 Dual Core i5
8GB DDR4
1GB HDD currently 10% full or so.
Xfinity broadband with ethernet connection to the modem
The Problem:
The computer just runs horrible slow. Always and always getting the rainbow wheel. It is like the computer is always running out of memory. Frustrated and not knowing what else to do I purchased a license for CleanMyMac. It offers an opportunity to push a button and free up memory. The program always says I have about 25MB of memory left. Frequently the software gives a dialog box warning on unresponsive applications. I free up some memory and up it goes to around 2GB or so and the iMac will run somewhat better but still a bit laggy. After an hour or so back down to 25MB of memory.
I have contacted Apple but no longer have Apple care. The lady tried to help checking a few things but in the end nothing changed.
I back up everything via Time Machine but I am worried that if I purchase a new 2022 model my wife is urging me to do, I simply just download whatever issues I have onto the new iMac. Of course there is the possibility this is a hardware issue but Apple could not find anything in that arena via our phone discussion. I guess bottom line I know little of computer troubleshooting and am also reluctant to spend money on a 5 year old iMac when it could be better spent on a new 2022 model. I live in a rural area in a rural state (Vermont) and there are no Apple Stores around my location.
Any advice for a dumb Apple user would be very much appreciated as I am at my wits end with this as it is very difficult to get work done efficiently as things stand now. As an older guy my patience is no longer what is once was, LOL.
Thank you all in advance.
The specs:
2017 model 21.5"
Running V 12.0.1
2.3 Dual Core i5
8GB DDR4
1GB HDD currently 10% full or so.
Xfinity broadband with ethernet connection to the modem
The Problem:
The computer just runs horrible slow. Always and always getting the rainbow wheel. It is like the computer is always running out of memory. Frustrated and not knowing what else to do I purchased a license for CleanMyMac. It offers an opportunity to push a button and free up memory. The program always says I have about 25MB of memory left. Frequently the software gives a dialog box warning on unresponsive applications. I free up some memory and up it goes to around 2GB or so and the iMac will run somewhat better but still a bit laggy. After an hour or so back down to 25MB of memory.
I have contacted Apple but no longer have Apple care. The lady tried to help checking a few things but in the end nothing changed.
I back up everything via Time Machine but I am worried that if I purchase a new 2022 model my wife is urging me to do, I simply just download whatever issues I have onto the new iMac. Of course there is the possibility this is a hardware issue but Apple could not find anything in that arena via our phone discussion. I guess bottom line I know little of computer troubleshooting and am also reluctant to spend money on a 5 year old iMac when it could be better spent on a new 2022 model. I live in a rural area in a rural state (Vermont) and there are no Apple Stores around my location.
Any advice for a dumb Apple user would be very much appreciated as I am at my wits end with this as it is very difficult to get work done efficiently as things stand now. As an older guy my patience is no longer what is once was, LOL.
Thank you all in advance.