- Joined
- Jul 6, 2008
- Messages
- 661
- Reaction score
- 10
- Points
- 18
- Location
- In a van down the river.
- Your Mac's Specs
- 933 Mhz Powermac Quicksilver,1.5GB RAM, OSX 10.5, Tangerine 300MHz Clamshell, OS 9.2
So you think you work at a crappy job? Chances are, I'd love to have your job. Why? Well my job is a telephone interviewer. Doesn't sound that bad, right? HAH. I sit in a cubicle for 6 hours a day calling people (Which is fine) and I have to deal with rude, vindictive, condescending, ignorant 20 year old girls for my "Supervisors" (I use SUPERVISOR loosely.)
The surveys I call these people with are often quite long, so it pays to be charismatic like I am, because I make the survey pleasurable for the participant as I'm always making them laugh and have a good time! Wouldn't you want that? These surveys are usually 30 minutes long! Of course, I'm ALWAYS getting YELLED AT to be quiet. (Kinda hypocritical, eh?) A stomach bug has been going around down here in Florida, and unfortunately I caught it a couple of days ago. I didn't have to worry though because I didn't have to go into work until Friday. I called out of work on Friday because I couldn't even see straight, that's how sick I was. Now, before I get into what happened last night...I am on a probationary period at my job which means I cannot be absent for more than 1 day in a month period or I WILL get fired. Well common sense says I better suck it up and try to work on Saturday....I should've just stayed home...I really should've. At the beginning of my shift, I told two of the actual nice and caring supervisors that I was sick but I would try to do my best to do my job. Throughout my shift I was continually getting up to go to the bathroom and get water. Could you blame me? The survey I was on was 40 minutes long...That's A LOT of talking. My throat was continually sore so I needed water about every 15 minutes. Now that I've given you guys the backround to my wonderful day, fast forward to 9:15PM. I have 15 minutes left on my shift and I feel AWFUL. I feel like I am literally about to vomit everywhere. I tell one of the nice supervisors if it's okay that I leave early, I feel like plague and I want to go home. She says to me "Well Jaguar, I don't have the power to do that, but if you want to go home , go up to the front desk and let them know." The lady at the front desk overheard the conversation and a couple of other people did as well and they said "Oh Jaguar c'mon you only have 15 minutes left! You can do it!" While these people were telling me this, a supervisor (Or so I thought) walked by and said "Just DNQ all the calls." She starts to walk away and I say "Uhhh...What's DNQ?". She cops an attitude with me and says "YOU DON'T KNOW WHAT DNQ IS?" I'm like "Uh no, I'm not a supervisor and I've been here for 3 weeks, I don't know every little technical term here." She says "Well it means you press "Answering Machine" for all of the people who answer. As long as you're dialing, it doesn't matter." I quizzically look at her and say "And this is ok to do?" and she says "Yes." Well I pressed "Answering Machine" for 4 calls, and I then got up and got some more water. Upon sitting down at my chair, I had three supervisors just yell at me, saying "JAGUAR SIT DOWN!" "STOP GETTING UP!" "RAISE YOUR HAND WHEN YOU NEED TO GET UP!" , then a Quality Control monitor storms up to me as I'm just plopping down in my chair and says "SO YOU'VE CALLED A TOTAL OF FOUR PEOPLE IN THE PAST 5 MINUTES, AND YOU'VE HIT ANSWERING MACHINE FOR ALL OF THEM! WHY?" I say "Well that supervisor right over there *points to supervisor* said I could do that." The QC lady says "You're lying, theres no way you would've been told to do that." I smile, look at her and say "Ma'am with all due respect, I cannot tell a lie, why don't you ask the supervisor for yourself?" The QC lady looks at the girl and says "That's not a supervisor, she works up front? Why would you listen to her?" I laugh and say "Uhhh...She's walking around like she's a supervisor, telling people what to do and what not to do, why wouldn't I listen to her? Look just have the girl come over here and you can ask her for yourself." The girl comes over and the QC lady asks if she told me to hit answering machine for all of the calls...Well what do you think the girl said? C'mon....What do YOU think she said? You know what's coming but I'll type it anyways. "I told him to put in Answering Machine only if an answering machine picks up." I just look down at the ground, shake my head and laugh. The QC lady is just standing there yelling at me at this point, and I'm not even paying attention to what she's saying...I look at the girl who has now just blatantly lied in front of my face, and I say "How old are you?" She replies "23." I reply with "Well since you're 23 I'll let you in on a secret: Since you have a supervisory role, you need to be crystal clear with your orders to your subordinates otherwise it will be up to gross misinterpretation." She looks at me and yells at me, saying "I DON'T NEED YOU TO TELL ME HOW TO DO MY JOB!" I smile (Mind you I'm keeping my cool the whole time.) and say "Funny, I'm pretty sure you said press answering machine for all of the calls, why would I lie about that? I seem pretty adamant about it, do I not?" And she replies with "Ok you are right, I am sorry, I should've clarified my request." Mind you the QC lady is still yelling at me, so the girl looks at the QC lady asking the same question over and over again "WHY DID YOU DO IT?!" In which the girl asks the same question to me. " I gently put my hands on her arms and say I'm sick." This woman just FREAKS OUT after this saying "DON'T YOU PUT YOUR [expletive] HANDS ON ME YOU [expletive] EVER AGAIN! I DON'T GIVE A [expletive] IF YOU'RE [expletive] SICK!!!" And storms off. At this point the lady behind the desk goes YOU NEED TO GO HOME YOU'RE DONE! I laugh and say "Are you serious?" as I put my completed survey sheet on the desk, I notice this lady is writing me up for INSUBORDINATION!!!!! I look at her and go "Are you SERIOUS?" she replies with "Yep." I ask "For what?" The lady replies with "You weren't dialing, you were yelling, making a scene,you were constantly getting up throughout your shift, and you put your hands on a person." I just burst out laughing, and reply with "#1. I was doing as I was TOLD, #2. This is the FIRST TIME I am raising my voice, #3. I was talking calmly, those two lovely women went off the deep end at me, and for #4. I'm SICK! I need water constantly!" The lady replies with "You're not supposed to get out of your seat for the last hour of your shift and whenever you get up, you're supposed to raise your hand." I laugh again and say "Listen dearest, I've been BACK from my BREAK for 30 minutes, so your made up rule is dumb. I'm not signing that." And the lady goes that's fine you can't work until you speak with human resources on Monday. I laugh and say "You have a GREAT night. GOD BLESS YA!" and I walk out. Story over right? Oh no! As I was about to leave the place, this guy is chasing after me while I'm on my bike! As I'm sitting at the stop light, the guy comes up to me and is screaming at me 'WHY THE [expletive] DID YOU TOUCH MY GIRL!!!???" I still have my hand on the clutch and I'm getting a little bit antsy as to what in the world do I do...Thankfully nobody was coming and I screwed out of there...CAN YOU BELIEVE THIS!?!?!?!?!? I still can't!!!!
The surveys I call these people with are often quite long, so it pays to be charismatic like I am, because I make the survey pleasurable for the participant as I'm always making them laugh and have a good time! Wouldn't you want that? These surveys are usually 30 minutes long! Of course, I'm ALWAYS getting YELLED AT to be quiet. (Kinda hypocritical, eh?) A stomach bug has been going around down here in Florida, and unfortunately I caught it a couple of days ago. I didn't have to worry though because I didn't have to go into work until Friday. I called out of work on Friday because I couldn't even see straight, that's how sick I was. Now, before I get into what happened last night...I am on a probationary period at my job which means I cannot be absent for more than 1 day in a month period or I WILL get fired. Well common sense says I better suck it up and try to work on Saturday....I should've just stayed home...I really should've. At the beginning of my shift, I told two of the actual nice and caring supervisors that I was sick but I would try to do my best to do my job. Throughout my shift I was continually getting up to go to the bathroom and get water. Could you blame me? The survey I was on was 40 minutes long...That's A LOT of talking. My throat was continually sore so I needed water about every 15 minutes. Now that I've given you guys the backround to my wonderful day, fast forward to 9:15PM. I have 15 minutes left on my shift and I feel AWFUL. I feel like I am literally about to vomit everywhere. I tell one of the nice supervisors if it's okay that I leave early, I feel like plague and I want to go home. She says to me "Well Jaguar, I don't have the power to do that, but if you want to go home , go up to the front desk and let them know." The lady at the front desk overheard the conversation and a couple of other people did as well and they said "Oh Jaguar c'mon you only have 15 minutes left! You can do it!" While these people were telling me this, a supervisor (Or so I thought) walked by and said "Just DNQ all the calls." She starts to walk away and I say "Uhhh...What's DNQ?". She cops an attitude with me and says "YOU DON'T KNOW WHAT DNQ IS?" I'm like "Uh no, I'm not a supervisor and I've been here for 3 weeks, I don't know every little technical term here." She says "Well it means you press "Answering Machine" for all of the people who answer. As long as you're dialing, it doesn't matter." I quizzically look at her and say "And this is ok to do?" and she says "Yes." Well I pressed "Answering Machine" for 4 calls, and I then got up and got some more water. Upon sitting down at my chair, I had three supervisors just yell at me, saying "JAGUAR SIT DOWN!" "STOP GETTING UP!" "RAISE YOUR HAND WHEN YOU NEED TO GET UP!" , then a Quality Control monitor storms up to me as I'm just plopping down in my chair and says "SO YOU'VE CALLED A TOTAL OF FOUR PEOPLE IN THE PAST 5 MINUTES, AND YOU'VE HIT ANSWERING MACHINE FOR ALL OF THEM! WHY?" I say "Well that supervisor right over there *points to supervisor* said I could do that." The QC lady says "You're lying, theres no way you would've been told to do that." I smile, look at her and say "Ma'am with all due respect, I cannot tell a lie, why don't you ask the supervisor for yourself?" The QC lady looks at the girl and says "That's not a supervisor, she works up front? Why would you listen to her?" I laugh and say "Uhhh...She's walking around like she's a supervisor, telling people what to do and what not to do, why wouldn't I listen to her? Look just have the girl come over here and you can ask her for yourself." The girl comes over and the QC lady asks if she told me to hit answering machine for all of the calls...Well what do you think the girl said? C'mon....What do YOU think she said? You know what's coming but I'll type it anyways. "I told him to put in Answering Machine only if an answering machine picks up." I just look down at the ground, shake my head and laugh. The QC lady is just standing there yelling at me at this point, and I'm not even paying attention to what she's saying...I look at the girl who has now just blatantly lied in front of my face, and I say "How old are you?" She replies "23." I reply with "Well since you're 23 I'll let you in on a secret: Since you have a supervisory role, you need to be crystal clear with your orders to your subordinates otherwise it will be up to gross misinterpretation." She looks at me and yells at me, saying "I DON'T NEED YOU TO TELL ME HOW TO DO MY JOB!" I smile (Mind you I'm keeping my cool the whole time.) and say "Funny, I'm pretty sure you said press answering machine for all of the calls, why would I lie about that? I seem pretty adamant about it, do I not?" And she replies with "Ok you are right, I am sorry, I should've clarified my request." Mind you the QC lady is still yelling at me, so the girl looks at the QC lady asking the same question over and over again "WHY DID YOU DO IT?!" In which the girl asks the same question to me. " I gently put my hands on her arms and say I'm sick." This woman just FREAKS OUT after this saying "DON'T YOU PUT YOUR [expletive] HANDS ON ME YOU [expletive] EVER AGAIN! I DON'T GIVE A [expletive] IF YOU'RE [expletive] SICK!!!" And storms off. At this point the lady behind the desk goes YOU NEED TO GO HOME YOU'RE DONE! I laugh and say "Are you serious?" as I put my completed survey sheet on the desk, I notice this lady is writing me up for INSUBORDINATION!!!!! I look at her and go "Are you SERIOUS?" she replies with "Yep." I ask "For what?" The lady replies with "You weren't dialing, you were yelling, making a scene,you were constantly getting up throughout your shift, and you put your hands on a person." I just burst out laughing, and reply with "#1. I was doing as I was TOLD, #2. This is the FIRST TIME I am raising my voice, #3. I was talking calmly, those two lovely women went off the deep end at me, and for #4. I'm SICK! I need water constantly!" The lady replies with "You're not supposed to get out of your seat for the last hour of your shift and whenever you get up, you're supposed to raise your hand." I laugh again and say "Listen dearest, I've been BACK from my BREAK for 30 minutes, so your made up rule is dumb. I'm not signing that." And the lady goes that's fine you can't work until you speak with human resources on Monday. I laugh and say "You have a GREAT night. GOD BLESS YA!" and I walk out. Story over right? Oh no! As I was about to leave the place, this guy is chasing after me while I'm on my bike! As I'm sitting at the stop light, the guy comes up to me and is screaming at me 'WHY THE [expletive] DID YOU TOUCH MY GIRL!!!???" I still have my hand on the clutch and I'm getting a little bit antsy as to what in the world do I do...Thankfully nobody was coming and I screwed out of there...CAN YOU BELIEVE THIS!?!?!?!?!? I still can't!!!!