A question with not much in specs

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Oct 24, 2011
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Long Beach, Ca.
Your Mac's Specs
New Imac i7, Fusion Drive, 8GB Ram.
SO mom called.
Has a mac book 2 years old. Thats all I can tell you.
She said when using it to browse the web everything in fine BUT when playing a game the screen has a line down the middle and shows the same picture in each side.

I know it's not much to go on.

Any Idea's?

Thanks Mark.
 
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Ohio (USA)
Your Mac's Specs
2023-14" M3max MBPro, 64GB/1TB, iPhone 15 Pro, Watch Ultra
Well I can say I am glad she called you! I have no idea where to even start. A two year old macbook could be an air or pro. What game is she playing? Has she played it before and is this a feature in the game?

The fact she can browse the web with no issues seems to indicate an issue with the game????

Any other games or apps having issues? Tell her to change to another game???

Definitely need more information before we can help more.

Lisa
 
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Long Beach, Ca.
Your Mac's Specs
New Imac i7, Fusion Drive, 8GB Ram.
Thanks for the help we will see what happen

Mark F.
 

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