Hi,
I just purchased my 5k iMac, and are quite happy with it apart from the quality the camera is devlivering. The Pictures / video are not Sharp, blurry and washed out. I can see tht it indeed does record in the 720p resolution, so it is HD allright, but the quality is simply poor. When comparing this with my +2 year old MB Air in the very same light/position, the MB air shows a significant better Picture.
I went to the local retailer [not an Apple store], and did the very same comparison with the laptop and iMac thet had in the store and the very same issue showed - poor quality on the iMac and good quality on the MB Air / Pro.
The oens at the store never heard of this before, and were actually shocked to see this.
I called Apple, and they seem to care very Little about this as they only would focus on my iMac and replace it if neded - however it seems to make ittle sense if I will ge the very same issue with a new iMac...
Anyone who have knowledge within this area or an advice as to what I should do next?
how is your Picture qulity on your 5k iMac?
Kind regards
Lasse
I just purchased my 5k iMac, and are quite happy with it apart from the quality the camera is devlivering. The Pictures / video are not Sharp, blurry and washed out. I can see tht it indeed does record in the 720p resolution, so it is HD allright, but the quality is simply poor. When comparing this with my +2 year old MB Air in the very same light/position, the MB air shows a significant better Picture.
I went to the local retailer [not an Apple store], and did the very same comparison with the laptop and iMac thet had in the store and the very same issue showed - poor quality on the iMac and good quality on the MB Air / Pro.
The oens at the store never heard of this before, and were actually shocked to see this.
I called Apple, and they seem to care very Little about this as they only would focus on my iMac and replace it if neded - however it seems to make ittle sense if I will ge the very same issue with a new iMac...
Anyone who have knowledge within this area or an advice as to what I should do next?
how is your Picture qulity on your 5k iMac?
Kind regards
Lasse