- Joined
- Sep 8, 2017
- Messages
- 108
- Reaction score
- 5
- Points
- 18
- Location
- Levittown, PA
- Your Mac's Specs
- MacBook Pro (13-inch, M1, 2020) 8GB
Hello, my daughter has a 13" 2012 macbook pro running Mohave. Yesterday she issues where her password would not work. It boots and starts up fine up to the log in screen but when she enters her password it shakes indicating incorrect password was entered. Rechecked that caps was set properly and rentered again..same issue.
She then proceeded to reset her password. Macbook was booted in recovery mode, selected utilities, terminal. Typed resetpassword and pressed return. Reset password screen pops up, entered password, message stating password was successful and to restart. Restarted, load bar present, to log in screen and enter password.
Again it just shakes. Has anyone experienced this before. Could she have unknowingly messed something up ? Any suggestions ?
She then proceeded to reset her password. Macbook was booted in recovery mode, selected utilities, terminal. Typed resetpassword and pressed return. Reset password screen pops up, entered password, message stating password was successful and to restart. Restarted, load bar present, to log in screen and enter password.
Again it just shakes. Has anyone experienced this before. Could she have unknowingly messed something up ? Any suggestions ?