Will Apple give me Microsoft?

[MacLover2011]

The Microsoft Office that came with my 2011 iMac was lost after I got a new hard drive put in. Will Apple give me the software again?
Thanks

 

[pigoo3]

To the best of my knowledge Microsoft Office never shipped with Apple computers (unless it was some sort of special Academic deal). Also this is a 4 year old computer (even extended Applecare only lasts 3 years).

So my gut feeling is no. But hey (if your computer really did ship brand new with Office)…give Apple a call…explain things…and see what happens.

Ya never know with Apple.

- Nick

 

[chscag]

Microsoft Office 2008 and for awhile 2011 was an option that could be ordered with a new Mac from Apple. However, Apple discontinued that some time ago when they started pushing their iWork suite a bit more vigorously. Of course now the iWork suite is free with a new Mac.

@MacLover2011:

Do you still have your product key or serial number(s) from Microsoft Office? If you have retained those, you may be able to download a copy of Office thru Microsoft or order a backup disk from them. Then you could reinstall whichever version you have without paying for it again.

 

[pigoo3]

Great distinction Charlie. I think that I was thinking OP meant Office came free with the new computer. Versus was an option ($$$) with a new computer.

I agree. If OP has original product info (keys/codes)…should be able to get it somehow.

- Nick

 

[chas_m]

There was also a TRIAL VERSION of Microsoft Office that shipped with some Macs pre-iWork (that's going back a very long way now). There is utterly no chance whatsoever that a shipping consumer Mac ever shipped with a free copy of Microsoft Office 2011, and there is even less chance than that that Apple is going to give you a free copy now.

 

[harryb2448]

I wonder if the OP means he purchased from an eBay dealer or similar who had all this great FREE software on it?

 

[chas_m]

I'll bet you've sussed it, Harry.

 

[AaronDonald]

I think Apple will not get the software back for you again. You know, Microsoft Office suit is not free. Now you shoule reflect and explain this issue to Apple.

 

[techiesteve]

Long ago a 30 day trial of MS Office was included, and at least in the UK Apple used to offer Software, including Office, as a purchased pre installed option. It was never a free option.

 

[MacLover2011]

Actually, the cool Apple Genius Rep through in a free 2016 version of Microsoft.

 

[sihoosecond]

They probably wouldn't, since one set (excel, word, ppt, etc) costs like $150. Like chscag said, if you have the serial key or something, you can download office 2011 and enter the key. If you bought office using a microsoft account, most likely they'll have a record of it. So hey, just give a call to microsoft, they might even give you a new key.
:3

 

[Rod]

I need a bit of clarification here, you say, "The Microsoft Office that came with my 2011 iMac was lost after I got a new hard drive put in." Was this a new machine or a second hand one? Did the old HD die? If not why didn't the contents get restored to the new one (including MS Office)?

 

[MacLover2011]

I need a bit of clarification here, you say, "The Microsoft Office that came with my 2011 iMac was lost after I got a new hard drive put in." Was this a new machine or a second hand one? Did the old HD die? If not why didn't the contents get restored to the new one (including MS Office)?

Here's what happened. I got a new hard drive. I must have done time-machine restore incorrectly the first time. It shows the microsoft icons but not the content. When I went back to the Apple Store the Apple rep gave me a free version of Microsoft 2016. When I did the second timemachine restore with an Apple Rep on the phone I did get my old Microsoft 2011 restored. But I just uninstalled the 2011 version and installed 2016 version.

By the way, I have a question. On my Outlook 2016 can I migrate an Outlook email I created for Windows 8 into my Microsoft 2016 Outlook? It doesn't seem to be letting me.

 

[lclev]

You must be related to my best friend! She can get stores to do things I never could imagine. Wow! Getting them to give you a copy of Office 2016 is awesome. Now make sure you have the license key stored away safely.

Lisa

 

[MacLover2011]

You must be related to my best friend! She can get stores to do things I never could imagine. Wow! Getting them to give you a copy of Office 2016 is awesome. Now make sure you have the license key stored away safely.

Lisa

I have a way of bringing out the kindness from people. Once a guitar store gave me a free Martin Guitar shirt just for asking for it.
Yes indeed, I will never lose that Microsoft key!