- Joined
- Aug 9, 2007
- Messages
- 115
- Reaction score
- 2
- Points
- 18
- Your Mac's Specs
- MacBook Pro 2.4 GHz, 160 gig HDD @ 5400, 2 gig RAM, nVIDIA 8600
so i have a list of problems that i need to get fixed, and i have a couple of questions for you guys.
1) I am in college (just got out for holiday break) and my dad already had an Apple account so i just gave him money and he bought the computer with his account at the end of last summer. so when i call, do i tell them that i am him, or should he call or what?
2) Do you have any advice about making this any less "painful," ie not being on the phone for 4 hours? (like what day of the week to call, any "key words" to use, etc)
there is a plethora of problems that i need to be addressed, so just for the fun of it I will give you an idea of what i need to be fixed.
-Uneven spacebar (only registers dead center)
-Lagging animation in dashboard, expose, dock, etc. (mostly one battery, but also on power)
-Video on YouTube and iChat (video freezes, then speeds up, then repeats)
-Noise admitted from headphone port when headphones are plugged in. It is a strange whining noise
-Uneven screen on right side by more than a millimeter
-Not all buttons register when held down/need to push very hard
-Touchpad takes a second to be responsive, sometimes it "tweaks out"
-Power saver settings do not always register, I had it set for 30 minutes, and screen would dim after 1 minute even after restarts.
-Safari quits at least once a day with error message
-Chess stops working, the computer just stops playing. There is no application freeze (under force quit), the program is still running but the computer stopped “thinking.” The activity monitor is listed at 0
-After you close the screen, it does not always come out of sleep mode, you have to hold down the power button and restart
-Restart time seems to get increasingly longer
-Roommates regular MacBook has none of this. It has a slower processor and a GMA 950 with only shared memory
-DVD was already set to region 6 when I got it with Tiger
-I was hoping that a clean install would fix the problems (to Leopard), but honestly, it did not resolve any of the problems
Thank you all for your help!
1) I am in college (just got out for holiday break) and my dad already had an Apple account so i just gave him money and he bought the computer with his account at the end of last summer. so when i call, do i tell them that i am him, or should he call or what?
2) Do you have any advice about making this any less "painful," ie not being on the phone for 4 hours? (like what day of the week to call, any "key words" to use, etc)
there is a plethora of problems that i need to be addressed, so just for the fun of it I will give you an idea of what i need to be fixed.
-Uneven spacebar (only registers dead center)
-Lagging animation in dashboard, expose, dock, etc. (mostly one battery, but also on power)
-Video on YouTube and iChat (video freezes, then speeds up, then repeats)
-Noise admitted from headphone port when headphones are plugged in. It is a strange whining noise
-Uneven screen on right side by more than a millimeter
-Not all buttons register when held down/need to push very hard
-Touchpad takes a second to be responsive, sometimes it "tweaks out"
-Power saver settings do not always register, I had it set for 30 minutes, and screen would dim after 1 minute even after restarts.
-Safari quits at least once a day with error message
-Chess stops working, the computer just stops playing. There is no application freeze (under force quit), the program is still running but the computer stopped “thinking.” The activity monitor is listed at 0
-After you close the screen, it does not always come out of sleep mode, you have to hold down the power button and restart
-Restart time seems to get increasingly longer
-Roommates regular MacBook has none of this. It has a slower processor and a GMA 950 with only shared memory
-DVD was already set to region 6 when I got it with Tiger
-I was hoping that a clean install would fix the problems (to Leopard), but honestly, it did not resolve any of the problems
Thank you all for your help!