- Joined
- Oct 30, 2010
- Messages
- 321
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- Location
- Blackburn, Lancs, North West England
- Your Mac's Specs
- Mac Mini Aluminium running at 2.4 GHz.
Hi guys,
I have bought ViaVoice for Mac OS X but I can't get it ti start.
The main problem is that the stuff in the box doesn't really match the instruction manual (Brand new and sealed box but bought on eBay)
There are 2 CDs in the box, both of which look the same except one has a number ending in 94 and the other ends in 95. Apart from that, they appear identical. On inserting one of the discs, a disc icon appears on-screen. Double click it and a new window opens with several icons, one of which is labelled "Install ViaVoice 3.0 for Mac". Double click that and a message appears saying that the installer can't be loaded and Please wait for loader to be installed...... But nothing happens.
If I insert the other CD, a similar window fires up and there is an Install ViaVoice 3.02. You then follow a few screens with instructions and then the programme installs leading to a "ViaVoice installed successfully" message.
But then, when I try to start the prog, a message comes up saying that I need to run the Supersetup Assistant. There is an icon with that name but when I click it I get a drop down message saying that there was a problem starting the Supersetup Assistant and to click Continue to retry.
This loop goes on for ever.
Any ideas?
Cheers,
Steve.
I have bought ViaVoice for Mac OS X but I can't get it ti start.
The main problem is that the stuff in the box doesn't really match the instruction manual (Brand new and sealed box but bought on eBay)
There are 2 CDs in the box, both of which look the same except one has a number ending in 94 and the other ends in 95. Apart from that, they appear identical. On inserting one of the discs, a disc icon appears on-screen. Double click it and a new window opens with several icons, one of which is labelled "Install ViaVoice 3.0 for Mac". Double click that and a message appears saying that the installer can't be loaded and Please wait for loader to be installed...... But nothing happens.
If I insert the other CD, a similar window fires up and there is an Install ViaVoice 3.02. You then follow a few screens with instructions and then the programme installs leading to a "ViaVoice installed successfully" message.
But then, when I try to start the prog, a message comes up saying that I need to run the Supersetup Assistant. There is an icon with that name but when I click it I get a drop down message saying that there was a problem starting the Supersetup Assistant and to click Continue to retry.
This loop goes on for ever.
Any ideas?
Cheers,
Steve.