Hi, I have a macbook that was supplied by the education department (Western Australia) on a lease deal, as follows:
Macbook air 13 inch early 2015 (supplied as brand new this year...)
1.6gHz i5 8GB OSX 10.11.4
At work I have access to three network printers, two of which are functional. I can print to them a few times and then they begin to report back 'printer not connected' - nobody else has any trouble printing, only me (also pretty much everyone else uses windows computers)
At home I have two network printers, both work fine from my windows laptop, one of them (a HP) doesn't even show up on my mac, the other shows up and installs (using CUPS only) but never works - only says 'printer not connected' when I try to print to it.
seriously, can anyone offer some help...
I can ignore the home printing issues and use my other computer but not at work - I need to be able to print properly. The ed. dept. wont help with these issues as they tell you (after you choose a mac) that they only offer limited support for OSX (even though they supplied this computer lease to me directly), they want teachers using windows but are only offering one single model of windows laptop and it is huge and weighs a tonne and I don't want it.
thanks
Macbook air 13 inch early 2015 (supplied as brand new this year...)
1.6gHz i5 8GB OSX 10.11.4
At work I have access to three network printers, two of which are functional. I can print to them a few times and then they begin to report back 'printer not connected' - nobody else has any trouble printing, only me (also pretty much everyone else uses windows computers)
At home I have two network printers, both work fine from my windows laptop, one of them (a HP) doesn't even show up on my mac, the other shows up and installs (using CUPS only) but never works - only says 'printer not connected' when I try to print to it.
seriously, can anyone offer some help...
I can ignore the home printing issues and use my other computer but not at work - I need to be able to print properly. The ed. dept. wont help with these issues as they tell you (after you choose a mac) that they only offer limited support for OSX (even though they supplied this computer lease to me directly), they want teachers using windows but are only offering one single model of windows laptop and it is huge and weighs a tonne and I don't want it.
thanks
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