New site format

Slydude

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Thanks for confirming that guys. I've been having problems with page loading since at least yesterday. I was beginning to think there might be something wrong with my setup.
 
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chas_m

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I barely noticed any changes when the site did its redesign, but over the last couple of days I've noticed some threads won't load or are VERY slow to load, but I don't think this has anything to do with the forum redesign.

The iPad app seems to work perfectly, though.
 

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I think the slowness is a server side issue; I encountered a database error a few days back that seems to have stopped from popping up. However, I have noticed some very slow loading. I'll see if there's word from Penton about this.
 
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I was getting all kinds of "database error" pages and some that just wouldn't load throughout the most of yesterday, almost to the point of being unusable, especially if trying to go foreword or backward from a page that actually did load.

A bit better so far this morning, but I may have spoken too soon and may resent having said that. But here's hoping…
 
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MacInWin

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For the last two days it's taking 5-10 minutes to open a thread, 5-10 to post to a thread. The site is dead.....too bad, too, it was a good place when it worked.

Maybe the new owners can email us when they get it going. (Did they design the Obamacare site?)
 

chscag

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We have posted a discussion thread outlining the problems we're having in our iNet contact forum. We just have to be patient until they get it fixed.


Sent from my iPhone using Mac Forums
 

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We just have to be patient until they get it fixed.

Charlie, I applaud your discretion and patience. We shall be patient. Just to give you a further glimpse of the difficulties: today I received 7 emails advising me that additional comments had been added to 7 threads to which I had contributed. In every single case, clicking the hyperlink failed to open the appropriate page and I resorted to going to the Forums home page, finding the thread and proceeding from there. Even then, it took ages for the page to open, including this one (about 3 minutes). Of course, we're all with you and the other mods and admins. You take the flack, but you are our only link to the "owners" of the Forums. I know that you guys are doing your best.

Ian
 

chscag

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Just another quick note: I sent an email message to our iNet contact who has been helpful in the past. As soon as he can respond and contact the proper personnel who are responsible for the forum software, I'll let everyone know.

In the meantime, I want to thank everyone for their understanding and patience.
 

vansmith

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In the meantime, I want to thank everyone for their understanding and patience.
I just want to echo this sentiment. chscag and I have been trying to figure this out (admittedly more Charlie than I in the last day). If anything comes back, we'll make sure to let everyone know.
 

chscag

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A quick update regarding our DB errors and slowdowns: We were experiencing a series of DDoS attacks which caused all the problems we were having. Our DEVs have it under control and it does appear that things are back to normal. Thanks to all for hanging in and not giving up on us. :)
 
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Well I am glad they are working on it. Seems to be much better. Thanks to you both for working on this.

Lisa
 
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Do I dare say the site seems to be working well this evening, at least for me.

Thanks.
 

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It's working at the birthday party I'm attending in a little Resteraunt in Ubud, Bali. I guess half the task of fixing problem like this is working out what the problem actually is. Well done techies.
 
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MacInWin

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Speed is back. "View First Unread" is erratic. Sometimes works, sometimes not. Today, mostly not.
 

Rod


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Great Scott! And I didn't even notice?
 

chscag

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Yes, quite sad for those that took it seriously, but I'm sure the CBC being all Canadian, and their particular reporting on it was a bit of tongue in cheek. ;)

But at least mac-forums.com seems to be working well this am, so congrats to the techs for the fixes.
 

SoftWareRevue

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Speed is back. "View First Unread" is erratic. Sometimes works, sometimes not. Today, mostly not.

It can take some time for replication to catch up after all the server side work implemented. But if it's still erratic tomorrow, please let us know.

I'd like to echo what the admins have stated. "Thank you for your patience" We know it isn't easy - especially after new ownership and platform update. Speaking of which, we found a social plugin that affected page load speeds that we've disabled until dev can sort it out. It seems both Google and Facebook updated their algorithms and we didn't update with them.

Again - Thank you for your patience and understanding. But please do let admins know if you notice anything not functioning as it should.
 

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