Hi, I just got my first mac last week, 20" imac. Everything was going fine until today. I was on the internet when the busy symbol started even though I was in the middle of typing and had not selected anything. It would not go after several minutes and the page seemed to be stuck. The internet was still working as I could open up google earth and applications were still opening. I then decided it must have crashed so I clicked shut down and selected to close safari. It then rebooted and seemed to be taking a long time to load. When it eventually loaded all my settings had been reset to factory and all my files which were in iphoto, itunes etc had gone. They are still on the hard drive but don't appear in the appicatopns. I also have a bt e-mail account and this all automatically set up when I installed the bt software for broadband and worked with mail. Now my mail doesn't work and needs setting up but I don't know how to do this as it's wanting to create a .mac account. How do I re-sync this with my bt account. Also when apps are opened they go through set up as if it's the first time I've opened them.
What's happened here.
Thanks.
What's happened here.
Thanks.