Hi all, first time posting here so please forgive any posting protocol mistakes, and let me know if so!
I am having an issue regarding a display repair for my Early 2008 MBP 15" (model # w8840dmxyjy) purchased in Jan '09. I have only had one repair to this machine, and it was 1 year ago for a cracked bezel, which I had a local shop fix using a bezel I purchased online. However, a few weeks ago, the screen went black, so I took it to Apple, who sent it to one of their Apple depots. I received an email from depot saying:
Sure enough, the picture of the display (see atch) shows what Apple states - that it has a previous-generation LP154WP2(TL)(A1) display instead of the Early-2008 LP154WP2(TL)(A3) display. My guess is the shop inadvertently replaced the original screen with an earlier screen sitting nearby, but nowhere can I find any authoritative source that shows which screens go to which model #. The shop is not going to take responsibility, so unfortunately, I need to gather this info to make my case, in particular, 2 things:
A) some guide matching my model # (w8840dmxyjy) with the correct LCD display # (LP154WP2(TL)(A3)) -- and even better if the guide shows the LP154WP2(TL)(A1) display as not matching my model #
B) an item/part # reference guide - the item/part # for the "wrong" LCD was 646-0365; the item/part # for the now-replaced LCD is 646-0464.
Can anyone help me out??? Any other advice? I've searched the web for a few hours without success, and Apple is not terribly forthcoming on this information because it apparently doesn't endear their retail distributors if I press the issue.
I am having an issue regarding a display repair for my Early 2008 MBP 15" (model # w8840dmxyjy) purchased in Jan '09. I have only had one repair to this machine, and it was 1 year ago for a cracked bezel, which I had a local shop fix using a bezel I purchased online. However, a few weeks ago, the screen went black, so I took it to Apple, who sent it to one of their Apple depots. I received an email from depot saying:
The repair of your Macbook Pro has been placed on hold at the Apple repair center. Our certified Apple repair technicians and a Product Specialist have identified evidence of a non-unauthorized part that has placed the product outside of Apple's warranty coverage... Evidence of a Non-Authorized part has been confirmed. The LCD display screen will need to be replaced with an Apple Authorized display. For your convenience, a picture is attached below.
Sure enough, the picture of the display (see atch) shows what Apple states - that it has a previous-generation LP154WP2(TL)(A1) display instead of the Early-2008 LP154WP2(TL)(A3) display. My guess is the shop inadvertently replaced the original screen with an earlier screen sitting nearby, but nowhere can I find any authoritative source that shows which screens go to which model #. The shop is not going to take responsibility, so unfortunately, I need to gather this info to make my case, in particular, 2 things:
A) some guide matching my model # (w8840dmxyjy) with the correct LCD display # (LP154WP2(TL)(A3)) -- and even better if the guide shows the LP154WP2(TL)(A1) display as not matching my model #
B) an item/part # reference guide - the item/part # for the "wrong" LCD was 646-0365; the item/part # for the now-replaced LCD is 646-0464.
Can anyone help me out??? Any other advice? I've searched the web for a few hours without success, and Apple is not terribly forthcoming on this information because it apparently doesn't endear their retail distributors if I press the issue.