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And any one that says Microsoft is a crappy company needs to take a look at how long they've been successful and say that again. A crappy company would have folded a long time ago.
Microsoft, while a decent company in what market it currently has a stranglehold on, makes subpar products. Or as you would say, "crappy".
I say this because, despite their overall domination with Windows, and with Office, its two main successful products aside from gaming consoles- they have failed in just about everything else.
Because of Apple, Microsoft lost the phone market (there is far more in-depth with this than initially appears here). Apple simply created a better user experience. If Microsoft continues with the internal battles that have plagued it, especially with a CEO who cannot make up his mind, yes they will eventually fold.
While I'm at it, let's look at Windows. Despite the malware that exists for Windows, some of which forced Microsoft to take matters into its own hands, people still continue to buy it- why? The average Joe consumer won't know any better- the PC is their focus, and they will choose to run Windows on subpar hardware, and spend about $200 on anti-whatever software- let's not forget the licensing hassle. Don't forget that when Vista came out, many beginning XP users were left out (which is why many first-market netbooks ran Windows XP). Is Windows a subpar product? In some ways yes, in some ways no. Therein lies the differences that make Windows a choice for the consumer.
Tell me I'm complaining- really I don't mind. It's usually what I do anyway.