Hey folks!
Working on a friend's iMac and am running into a wall. When power is turned on, it makes the standard noise and the pops up the gray screen. And that's the end of it. Nothing else happens. I have tried the command-option-P-R combo to reset the PRAM...nothing happened. The concern has been that the internal HDD is bad/going bad, and my friend has been using an external IDE HDD. With that plugged in, or without, same thing happens.
The worst part is that, as recently as yesterday, I was able to load the factory restore DVD, reformat and reinstall OS X. It went slowly, but not so slowly that I wanted to cry foul. When I got into the part where you create the user account and it wanted to recognize the keyboard, it froze up. After 20 minutes of waiting for it to do something -other than- freeze up, I powered off with the switch on the back. Since then? Gray screen. No little apple, no spinning-wheel.
Unfortunately, I am kind of new to Macs as a whole, with most of my experience being with my black macbook for school.
Ah yes, I have also removed and reinserted the RAM and tried again. No dice. I have no reached the end of what I know about the machine and have no further, readily available options.
I would greatly appreciate some advice and will offer my heartfelt thanks in advance for any that is subsequently offered. Thanks!
~Blaine
Working on a friend's iMac and am running into a wall. When power is turned on, it makes the standard noise and the pops up the gray screen. And that's the end of it. Nothing else happens. I have tried the command-option-P-R combo to reset the PRAM...nothing happened. The concern has been that the internal HDD is bad/going bad, and my friend has been using an external IDE HDD. With that plugged in, or without, same thing happens.
The worst part is that, as recently as yesterday, I was able to load the factory restore DVD, reformat and reinstall OS X. It went slowly, but not so slowly that I wanted to cry foul. When I got into the part where you create the user account and it wanted to recognize the keyboard, it froze up. After 20 minutes of waiting for it to do something -other than- freeze up, I powered off with the switch on the back. Since then? Gray screen. No little apple, no spinning-wheel.
Unfortunately, I am kind of new to Macs as a whole, with most of my experience being with my black macbook for school.
Ah yes, I have also removed and reinserted the RAM and tried again. No dice. I have no reached the end of what I know about the machine and have no further, readily available options.
I would greatly appreciate some advice and will offer my heartfelt thanks in advance for any that is subsequently offered. Thanks!
~Blaine