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I used to order from Amazon quite a bit because I generally found them reliable and their response time to an order was always very fast. However, nowadays I avoid them for any large order - reason: the State of Texas brow beat them into collecting Texas sales tax from on line orders. I try to shop where there is no sales tax collected - at least for large expensive items.
Something for me to remember as I buy a LOT from Amazon, and am considering moving to Texas when I retire.