Hi all,
After updating the Epson drivers to the latest Apple-Provided version (Via software update), neither my Artisan 837 or Artisan 835 will print to Epson Premium Glossy 4 x 6 photo paper. Both worked prior to the update.
I have everything set correctly in the software (nothing changed after the update) but both printers act as if they have a hardware issue now. They cannot grab the 4x6 paper and after trying for a while, they give me a generic error saying there is either a paper jam or there is no paper in the tray.
This is really weird. I can hear the printers clicking away and trying to feed a sheet to print, but neither can grab the 4 x 6 and print.
They both work just fine with 8.5 x 11.
Any thoughts?
After updating the Epson drivers to the latest Apple-Provided version (Via software update), neither my Artisan 837 or Artisan 835 will print to Epson Premium Glossy 4 x 6 photo paper. Both worked prior to the update.
I have everything set correctly in the software (nothing changed after the update) but both printers act as if they have a hardware issue now. They cannot grab the 4x6 paper and after trying for a while, they give me a generic error saying there is either a paper jam or there is no paper in the tray.
This is really weird. I can hear the printers clicking away and trying to feed a sheet to print, but neither can grab the 4 x 6 and print.
They both work just fine with 8.5 x 11.
Any thoughts?