Hello,
I've been having this problem for more than a month now and tried everything. I haven't found anyone else with a similar problem - the printer doesn't print the whole paper width; it cuts the image widthwise and prints only a part of it in the middle of the paper.
It does the same thing from both Macs that we have. I tried to remove / recreate the printer; uninstall / reinstall the driver. Although when I downloaded a trial version of the RIP software (ColorBurst), it totally took care of the issue and the printer printed normally. The trial period is over now and I'm back to the same issue.
Please help. Any ideas / suggestions will be appreciated.
Thank you!
P.S. I am using Adobe CS5 and Mac OS 10.6.8
I've been having this problem for more than a month now and tried everything. I haven't found anyone else with a similar problem - the printer doesn't print the whole paper width; it cuts the image widthwise and prints only a part of it in the middle of the paper.
It does the same thing from both Macs that we have. I tried to remove / recreate the printer; uninstall / reinstall the driver. Although when I downloaded a trial version of the RIP software (ColorBurst), it totally took care of the issue and the printer printed normally. The trial period is over now and I'm back to the same issue.
Please help. Any ideas / suggestions will be appreciated.
Thank you!
P.S. I am using Adobe CS5 and Mac OS 10.6.8