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Hi I'm new to the forum so I appologise if I'm posting in the wrong area!
I have done a search and can find similiar problems to mine but not the exact one again I appologise if I've missed something
I have a white Macbook 2.16Ghz with 2GB of RAM I updated to Snow Leopard when it came out and didn't have any problems I am currently running System 10.6.
For the last while I keep trying to update to the latest version of the system and iTunes 9.02 I cant.
Software update comes up saying that I need to update to 10.6.1 and iTunes 9.0.2 I then click on update software etc I get the license agreement thing etc click agree, then install the it starts as if it's going to update and then the next thing is it goes back to the start and hasn't updated anything it's driving me nuts, now I'm at the stage I need to update iTunes as I can't download some programmes now.
I've tried to download the updates directly from Apple's site and do it that way but exactly the same thing happens goes through the licensing agreement etc and runs as if it's updating and then goes back to the start as if I've not done anything again.
I would be SO GRATEFUL if anyone can shine any light on this for me or if there is a fix, there doesn't even seem to be anyway of contacting Apple's technical help (I'm in the UK)
Also even tho I've had Macs for years I'm not 'Tekky' so please be gentle ;D
Many Thanks
Carolyn
I have done a search and can find similiar problems to mine but not the exact one again I appologise if I've missed something
I have a white Macbook 2.16Ghz with 2GB of RAM I updated to Snow Leopard when it came out and didn't have any problems I am currently running System 10.6.
For the last while I keep trying to update to the latest version of the system and iTunes 9.02 I cant.
Software update comes up saying that I need to update to 10.6.1 and iTunes 9.0.2 I then click on update software etc I get the license agreement thing etc click agree, then install the it starts as if it's going to update and then the next thing is it goes back to the start and hasn't updated anything it's driving me nuts, now I'm at the stage I need to update iTunes as I can't download some programmes now.
I've tried to download the updates directly from Apple's site and do it that way but exactly the same thing happens goes through the licensing agreement etc and runs as if it's updating and then goes back to the start as if I've not done anything again.
I would be SO GRATEFUL if anyone can shine any light on this for me or if there is a fix, there doesn't even seem to be anyway of contacting Apple's technical help (I'm in the UK)
Also even tho I've had Macs for years I'm not 'Tekky' so please be gentle ;D
Many Thanks
Carolyn