Hi, I have a 2020 M1 MBP running Sonoma 14.4.1; an iPad mini 6 running 17.4.1; and an iPhone SE running 17.4.1.
I can’t shut down my laptop because “an operation is still in progress on an iOS device”. As it appears, both of my devices have been stuck in a perpetual sync for a couple of days now. What I mean is that, in both Finder and the Music app, there is a constant spinning wheel next to a device’s name.
In Finder, when I click on the device, the screen shows nothing (see 1st Pic); attempting to “eject” the device has no affect.
In Music, when I click on the device, the screen perpetually shows “Loading”, but the “Sync Settings” option remains greyed-out (see 2nd Pic). Similar to Finder, attempting to “eject” the device has no affect. Clicking on the info button next to the “Syncing” button at the bottom of Music pulls up a menu that says “Updating My iPad” but clicking on the “x” also has no effect (see 3rd Pic).
This has happened before to my iPhone. When it has happened, a fix that always worked was to turn off my iPhone, plug it directly into the laptop, and then turn it back on. I’ve tried that with both devices, but my MBP remains in a perpetual sync mode.
I’ve searched the net, and one temporary fix is to force quit the “MDCrashReport” in Activity Monitor. I’ve searched for this, but can’t find it.
So, I’m at a loss as to how to resolve this issue. I’ve also read suggestions to log out of iCloud on both devices, but thought I would seek information on here before I do.
Any idea how to resolve this?
Thanks.
I can’t shut down my laptop because “an operation is still in progress on an iOS device”. As it appears, both of my devices have been stuck in a perpetual sync for a couple of days now. What I mean is that, in both Finder and the Music app, there is a constant spinning wheel next to a device’s name.
In Finder, when I click on the device, the screen shows nothing (see 1st Pic); attempting to “eject” the device has no affect.
In Music, when I click on the device, the screen perpetually shows “Loading”, but the “Sync Settings” option remains greyed-out (see 2nd Pic). Similar to Finder, attempting to “eject” the device has no affect. Clicking on the info button next to the “Syncing” button at the bottom of Music pulls up a menu that says “Updating My iPad” but clicking on the “x” also has no effect (see 3rd Pic).
This has happened before to my iPhone. When it has happened, a fix that always worked was to turn off my iPhone, plug it directly into the laptop, and then turn it back on. I’ve tried that with both devices, but my MBP remains in a perpetual sync mode.
I’ve searched the net, and one temporary fix is to force quit the “MDCrashReport” in Activity Monitor. I’ve searched for this, but can’t find it.
So, I’m at a loss as to how to resolve this issue. I’ve also read suggestions to log out of iCloud on both devices, but thought I would seek information on here before I do.
Any idea how to resolve this?
Thanks.
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