Can't connect to Battle.net or discord voice, but browsing works.

[jsteave]

I hope I'm posting this in the right place. I can't login on the battle.net client, I can log into discord, but if I am to join a voice channel, i get an RTC Connecting/No Route message. I can surf the web on my web browser just fine, watch youtube, watch twitch streams etc with no issue. All these services work on my other computers and devices. When i try to ping my router or google's dns i get this:

ping 8.8.4.4

Pinging 8.8.4.4 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 8.8.4.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

ping 198.168.1.1

Pinging 198.168.1.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

 

[Raz0rEdge]

Hmm, if you can't ping your router or the DNS, you should have no networking at all.

$ ping 8.8.4.4
PING 8.8.4.4 (8.8.4.4): 56 data bytes
64 bytes from 8.8.4.4: icmp_seq=0 ttl=116 time=12.439 ms
64 bytes from 8.8.4.4: icmp_seq=1 ttl=116 time=9.801 ms
64 bytes from 8.8.4.4: icmp_seq=2 ttl=116 time=9.386 ms
^C
--- 8.8.4.4 ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.386/10.542/12.439/1.352 ms

I can ping the Google DNS (and use it as well) without any issues.

But if you can't get past your router, that will explain the lack of your ability to ping. Restart the router and your computer and see what happens.

Note, thread moved to the right sub-forum.

 

[jsteave]

Hmm, if you can't ping your router or the DNS, you should have no networking at all.

$ ping 8.8.4.4
PING 8.8.4.4 (8.8.4.4): 56 data bytes
64 bytes from 8.8.4.4: icmp_seq=0 ttl=116 time=12.439 ms
64 bytes from 8.8.4.4: icmp_seq=1 ttl=116 time=9.801 ms
64 bytes from 8.8.4.4: icmp_seq=2 ttl=116 time=9.386 ms
^C
--- 8.8.4.4 ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.386/10.542/12.439/1.352 ms

I can ping the Google DNS (and use it as well) without any issues.

But if you can't get past your router, that will explain the lack of your ability to ping. Restart the router and your computer and see what happens.
discord not detecting battle.net (dead link removed)
Note, thread moved to the right sub-forum.

thank you so much for your suggestion