There seem to be a ton of web hosts out there - lots of competition.
When I initially chose one years ago, reliability and availability were at the top of my checklist - even before the price.
I signed up with HostPapa for three years initially at something like $80.- Cdn per year.
As Nick mentioned, when it came time for renewal, the price was bumped up - not outrageously but just enough for me to complain.
My complaint was basically - you are offering new customers now web hosting at $3.95 per month, why are you penalizing me who has been a "loyal" customer since 2008?
With cellphone providers and internet providers, they usually come back with some bs story that they can't do any better - or the last offer from my FTTH internet provider was $10.- off a $C120 monthly bill - so I switched for better FTTH service from another provider at $C35.- per month
Host Papa came back with some comment about some special billing arrangement at $3.95 per month if I extended for another three years - which I did.
I'm very happy with reliability and availability - I run an image database with now over 10000 images on it and up to 100 visitors at any one time, and the access is fast and reliable.
I know they have moved my websites, I currently have 8 websites on that same account, to a different server every once in a while - to balance the load I assume, but from the user point of view that is transparent.
@macgig - If you are happy with the current service, the price certainly looks right, I would just stay with them.
I moved my domain registration from godaddy because their prices really jumped when it came time for renewal, but for webhosting - if service and price are right, I will stay with the current provider.