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<blockquote data-quote="drgrafix" data-source="post: 1627437" data-attributes="member: 38559">OK... What I did was got rid of the ArcSoft garbage, hope I got all of it.&nbsp; I also restored my hosts file to OEM normal.My main problem seems to down to Mail now, lets call it &quot;My Mail Task&quot;.&nbsp; Whenever I select an email to read, then decide to respond with both text and an image (typical as I do a lot of design work), I get the beach ball in mail, then eventually in Finder as well.&nbsp; Elapsed time to open an email, write the word &quot;TEST&quot; and then click on the paper clip, then wait for the 500 mb (small) JPG image/attachment to appear in the reply... a minimum of 8 minutes, sometimes as long as 17 minutes.&nbsp; I tried getting some help in Apple Support but the guy who was trying to help me was vague in what he meant by &quot;Testing&quot; his suggestions.&nbsp; He showed me how to use the Console App, had me run some tests, but I guess I misunderstood him and I posted the results for the above &quot;My Mail Task&quot; after he gave me different directions.&nbsp; I tried apologizing, explaining that a 72 year old non-techie was only trying to give him feedback to diagnose.Anyway, if I can get this mail problem resolved, it would be great.Mike</blockquote>

[QUOTE="drgrafix, post: 1627437, member: 38559"] OK... What I did was got rid of the ArcSoft garbage, hope I got all of it. I also restored my hosts file to OEM normal. My main problem seems to down to Mail now, lets call it "[B]My Mail Task[/B]". Whenever I select an email to read, then decide to respond with both text and an image (typical as I do a lot of design work), I get the beach ball in mail, then eventually in Finder as well. Elapsed time to open an email, write the word "TEST" and then click on the paper clip, then wait for the 500 mb (small) JPG image/attachment to appear in the reply... a minimum of 8 minutes, sometimes as long as 17 minutes. I tried getting some help in Apple Support but the guy who was trying to help me was vague in what he meant by "Testing" his suggestions. He showed me how to use the Console App, had me run some tests, but I guess I misunderstood him and I posted the results for the above "[B]My Mail Task[/B]" after he gave me different directions. I tried apologizing, explaining that a 72 year old non-techie was only trying to give him feedback to diagnose. Anyway, if I can get this mail problem resolved, it would be great. Mike [/QUOTE]

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