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Message: <blockquote data-quote="pine man" data-source="post: 1916513" data-attributes="member: 329282">Thanks for your thoughts. The PDF button merely contains options for dealing with any document as a pdf file and can be used, for example, to save a Word document as a pdf file rather than print it.Unchecking collated doesn't make any difference.From all the research I have been doing it appears that Word documents open a different print window to other formats and require the user to go a stage further to initiate two-sided printing by turning off two-sided and then back on again, every time, as that setting is not remembered. It also seems that this may have appeared at the time of CatalinaI would hasten to add that this reflects what other users have found and almost certainly not as it was designed!</blockquote>