Word cannot open this document

[triscleeire]

Quite frequently i get this message on both Word and the equivalent message on Excel.

I am running Office:Mac 2001 on a MacMini with OSX 10.8.5 with files stored on a TimeCapsule (used as fuel server NOT TimeMachine!)

So far a restart of the MacMini solves the problem which indicates that the files in question are not corrupt or damaged.

What may be the cause of this problem?
Is there a permanent fix?
Is there an easier fix for the moment other than re-start?

Re-starting Word or Excel does not help.
Open the file from Finder results in the same error message.

Thanks a lot for any constructive contribution.

P.S. Murphy's law: just now, for the first time in 2 years, I was able to open a document on the 5th attempt without restarting wither the program or the Mac. Why did it not open on the first 4 attempts? Nothing changed…..

 

[toMACsh]

Does this happen with documents you created yourself with that version of Office?

If it is only documents others have created, perhaps you just need to upgrade.

 

[triscleeire]

All documents are affected.
It actually usually affects all Office documents: when this happens in word I can also not open Excel documents and vise versa.

The version of the documents or its original have no affect.

 

[chscag]

You need to give us better info. You can't be running Mac Office 2001 in OS X 10.8.5 because that version is no longer supported and is PPC only. If you're running OS X 10.8.5 on your Intel Mini, you can't run PPC apps.

What version of Office are you running?

 

[toMACsh]

A typo perhaps? Maybe 2011 , not 2001 ?