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Windows Developer: Remarkable Experience with Leopard

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A legacy Windows developer was developing some code under a beta of Leopard, and he had a remarkable experience with Apple.
"Here I am, Joe Shmoe Cocoa Newbie, that has absolutely no business asking people at Apple to waste their time on me, and they went out of their way to not only verify that my code wasn't at fault, but also reproduced the instability, told me what might be causing it, and even sent my project back with a few tweaks and optimizations.

In contrast, the situation according to the author has been quite different with Microsoft. Mr. Hoffman reported, "Any of you reading this who have been inside Microsoft betas know that the experience is quite radically different. There is a faceless "submit" button to which you can send your bug reports, but in all my years of testing Microsoft products, I have never received a reply to any of the bugs I've submitted, let alone confirmation that the issue was truly an issue and not a mistake on my part."

Source: http://www.macobserver.com/article/2007/04/02.11.shtml
 

dtravis7


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Pretty interesting.
People who get some resolution to a problem are almost always happier than people who get no feedback at all, even if things went fairly well in the first place.
 
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This is probably why Mac OS is so stable (they take their reputation and bug reports seriously). Microsoft blames third party drivers all the time.

Everything about the Mac developer tools and design of the product oozes quality.

Microsoft makes you pay for the developer IDE as well. It used to be free for Windows Mobile, but you have to buy Visual Studio 2005 and install a plugin.

No wonder there's so few free applications that are good on Windows.
 
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WOW. Balmer needs a huge chill. All sweaty, at times, that guy scares me. I never seen that video before LOL.
 

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