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Apple Computing Products:
macOS - Operating System
Will Apple ever fix the reset on sleep problem?
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<blockquote data-quote="Feriluce" data-source="post: 1865775" data-attributes="member: 405520"><p>I went to Apple again and they did whatever they do in the back of the store and came out and said no problem with it. They reset everything to factory and I still have the issue straight away, as soon as I touch Safari it crashes on sleep.</p><p></p><p>I just get the message Sleep State whatever and Bug 210. </p><p></p><p>I said to them it's unusable in it's current state but they wont help. The store I bought it from said it's past the 30 days to send it back..... </p><p></p><p>In the old days I used to go, they were very helpful, but now they want to fight you constantly when you clearly have a problem. I have never expeienced an LCD that had screen burn or image retention or whateve, the iMac was the first I've ever seen it on. I have LCDs I've been using for 10 years, no issues what so ever.... and whenever I do like when my Samsung TV failed after 5 years, Samsung replaced the screen for me free of charge after all that time! I expect when I'm spenting £2569 that Apple will do me the benefit of suppoting my product for more than a year..... but no they said they wouln't repair it as the cost was more than the worth. I frigging had an ASrock Motherboard fail on me that I bought in 2014, they replaced it for just the cost of postage last year.... AMAZING support!</p><p></p><p></p><p>Last year I had an iPhone SE, the battery was draining from 100 - 0 in only a few hours with the battery health saying 100 percent. It was in warranty still and Apple said it tested fine, it took me 4 attempts before they replaced it for me. </p><p></p><p>I'm constantly having these experiences with them that I never used to have. My iPad Pro 12.9 had a rattly speaker, I went to the store and the guy said it's just normal when you turn the speakers up loud. No it's not, it never used to do that.... I had to send it to Apple for repair, not in the store. They sent it back with a dent in it, so I sent it back and finally got a replacement... only the replacement had some of the black on the bezel coming off from under it :S</p><p></p><p></p><p></p><p>I've gone from all Apple to just a Mac Mini and an iPhone SE2 in the space of a few years. The problem I have with them now when it comes to Macs is the price to performance is worse than ever. I got the Mac Mini becuse it was cheap and I have an eGPU.... but the Mac Mini wont boot with it.... YEY!</p><p></p><p>Apple was so much better under Steve Jobs.</p></blockquote><p></p>
[QUOTE="Feriluce, post: 1865775, member: 405520"] I went to Apple again and they did whatever they do in the back of the store and came out and said no problem with it. They reset everything to factory and I still have the issue straight away, as soon as I touch Safari it crashes on sleep. I just get the message Sleep State whatever and Bug 210. I said to them it's unusable in it's current state but they wont help. The store I bought it from said it's past the 30 days to send it back..... In the old days I used to go, they were very helpful, but now they want to fight you constantly when you clearly have a problem. I have never expeienced an LCD that had screen burn or image retention or whateve, the iMac was the first I've ever seen it on. I have LCDs I've been using for 10 years, no issues what so ever.... and whenever I do like when my Samsung TV failed after 5 years, Samsung replaced the screen for me free of charge after all that time! I expect when I'm spenting £2569 that Apple will do me the benefit of suppoting my product for more than a year..... but no they said they wouln't repair it as the cost was more than the worth. I frigging had an ASrock Motherboard fail on me that I bought in 2014, they replaced it for just the cost of postage last year.... AMAZING support! Last year I had an iPhone SE, the battery was draining from 100 - 0 in only a few hours with the battery health saying 100 percent. It was in warranty still and Apple said it tested fine, it took me 4 attempts before they replaced it for me. I'm constantly having these experiences with them that I never used to have. My iPad Pro 12.9 had a rattly speaker, I went to the store and the guy said it's just normal when you turn the speakers up loud. No it's not, it never used to do that.... I had to send it to Apple for repair, not in the store. They sent it back with a dent in it, so I sent it back and finally got a replacement... only the replacement had some of the black on the bezel coming off from under it :S I've gone from all Apple to just a Mac Mini and an iPhone SE2 in the space of a few years. The problem I have with them now when it comes to Macs is the price to performance is worse than ever. I got the Mac Mini becuse it was cheap and I have an eGPU.... but the Mac Mini wont boot with it.... YEY! Apple was so much better under Steve Jobs. [/QUOTE]
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Apple Computing Products:
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Will Apple ever fix the reset on sleep problem?
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