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<blockquote data-quote="chas_m" data-source="post: 1610017">The only thing &quot;flawed&quot; here is your assumptions.There was nothing wrong with iTunes software in this case. Your iPhone was tied to another machine. This is done *very specifically* to prevent people from pirating music and picking up malware by copying music willy-nilly with every computer hither and yon. Without this fundamental protection, not only would you likely have widespread iPhone malware (of which there isn't any now), but there would be no iTunes Store, since it operates under license from the record companies.What was done by Apple support is essentially the same thing we were advising; they likely had you make a backup of the data on the iPhone, then erase and reset the iPhone, and then transfer the backup back onto it, now under the ownership of your present machine. Possibly they had you put the phone in &quot;manual mode,&quot; copy the songs from it (like a thumb drive) to iTunes, then erase and re-sync, essentially a slightly different route to the same procedure.Just remember that your iPhone is &quot;tied&quot; to a particular machine, and next time you change machines all you need to do is transfer the iTunes library first and you'll have a very smooth transfer experience.</blockquote>

[QUOTE="chas_m, post: 1610017"] The only thing "flawed" here is your assumptions. There was nothing wrong with iTunes software in this case. Your iPhone was tied to another machine. This is done *very specifically* to prevent people from pirating music and picking up malware by copying music willy-nilly with every computer hither and yon. Without this fundamental protection, not only would you likely have widespread iPhone malware (of which there isn't any now), but there would be no iTunes Store, since it operates under license from the record companies. What was done by Apple support is essentially the same thing we were advising; they likely had you make a backup of the data on the iPhone, then erase and reset the iPhone, and then transfer the backup back onto it, now under the ownership of your present machine. Possibly they had you put the phone in "manual mode," copy the songs from it (like a thumb drive) to iTunes, then erase and re-sync, essentially a slightly different route to the same procedure. Just remember that your iPhone is "tied" to a particular machine, and next time you change machines all you need to do is transfer the iTunes library first and you'll have a very smooth transfer experience. [/QUOTE]

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