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Digital Lifestyle
Internet, Networking, and Wireless
What's your internet speed?
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<blockquote data-quote="SailingCyclops" data-source="post: 1546395" data-attributes="member: 313245"><p>That's a good sign It means that your Comcast Internet connection is likely Ok. </p><p></p><p> You are referring to your public address right? If so, that's more evidence that your Comcast connection is Ok.</p><p></p><p>Let's see if I understand this correctly. When you can't connect with Safari, you get an error message. WHAT error message? Does Safari say your Internet connection is down? Or does Safari say it can't find the site?</p><p></p><p>Then, you click "Diagnose Internet Connection" in Safari right? At that point the diagnostics reports all is well, and you then see the website you couldn't get to before. Yes?</p><p></p><p>Not normal, and this is most likely your problem. When you click on the WiFi icon you should get a list of available WiFi networks. If WiFi is off, you should be presented with the option to turn WiFi on. Getting a beach ball says OSX can't open up WiFi networking preferences.</p><p></p><p>What is providing your WiFi network? Do you have a wireless enabled router connected between your Comcast Modem and your computer? What make/model? Or does the Comcast Cable Modem provide you with WiFi? </p><p></p><p>Can you connect your computer directly to the Comcast Modem with an ethernet cable? If so, does the intermittent access trouble disappear?</p><p></p><p>It's difficult diagnosing a network issue without knowing more details about your setup. However, the beach ball is a strong clue. What version of OSX? What computer? What if any router? EXACT error messages?</p></blockquote><p></p>
[QUOTE="SailingCyclops, post: 1546395, member: 313245"] That's a good sign It means that your Comcast Internet connection is likely Ok. You are referring to your public address right? If so, that's more evidence that your Comcast connection is Ok. Let's see if I understand this correctly. When you can't connect with Safari, you get an error message. WHAT error message? Does Safari say your Internet connection is down? Or does Safari say it can't find the site? Then, you click "Diagnose Internet Connection" in Safari right? At that point the diagnostics reports all is well, and you then see the website you couldn't get to before. Yes? Not normal, and this is most likely your problem. When you click on the WiFi icon you should get a list of available WiFi networks. If WiFi is off, you should be presented with the option to turn WiFi on. Getting a beach ball says OSX can't open up WiFi networking preferences. What is providing your WiFi network? Do you have a wireless enabled router connected between your Comcast Modem and your computer? What make/model? Or does the Comcast Cable Modem provide you with WiFi? Can you connect your computer directly to the Comcast Modem with an ethernet cable? If so, does the intermittent access trouble disappear? It's difficult diagnosing a network issue without knowing more details about your setup. However, the beach ball is a strong clue. What version of OSX? What computer? What if any router? EXACT error messages? [/QUOTE]
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What's your internet speed?
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