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<blockquote data-quote="MacInWin" data-source="post: 1622600">Yeah, I'm confused by that, too, pm-r. A brand new MBA has NO Apple ID associated with it. When it's booted the first time, the new owner gets to establish a login account on the MBA, and then later on create or register an Apple ID with that machine. Having done that, then that Apple ID works with the store. Of course, the message &quot;Update unavailable...&quot; could mean there are no updates for that machine, not that the Apple ID is wrong.&nbsp; But I'm still betting that the employees in the store did not set the machine back to factory state before they did the migration so that now the machine is registered with THEIR Apple ID at the App store. It's going to take a call to Apple to sort that one out, I think. Or take it back to the store, have them redo what they did and this time, reset to factory, let the new owner create the login account and apply the Apple ID and THEN do the migration from Windows.</blockquote>

[QUOTE="MacInWin, post: 1622600"] Yeah, I'm confused by that, too, pm-r. A brand new MBA has NO Apple ID associated with it. When it's booted the first time, the new owner gets to establish a login account on the MBA, and then later on create or register an Apple ID with that machine. Having done that, then that Apple ID works with the store. Of course, the message "Update unavailable..." could mean there are no updates for that machine, not that the Apple ID is wrong. But I'm still betting that the employees in the store did not set the machine back to factory state before they did the migration so that now the machine is registered with THEIR Apple ID at the App store. It's going to take a call to Apple to sort that one out, I think. Or take it back to the store, have them redo what they did and this time, reset to factory, let the new owner create the login account and apply the Apple ID and THEN do the migration from Windows. [/QUOTE]

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