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<blockquote data-quote="diazj3" data-source="post: 691163" data-attributes="member: 42797"><p>Hi Alexis... I'm not sure what &quot;numpties&quot; means (english is not my first language)... but if by it you mean that it's unreasonable or stupid, I'm there with you!. Each time I have brought the computer it's been the same story: the first time they installed it for me it took them 3 days, and no flexibility on it ('cause, they argue, it's a big and complicated SW). Smaller stuff, two whole days. Plus, no one is allowed into the IT office - except, of course IT guys - and they do installation via intranet, so no DVD's... and even when I'm part of the faculty, no one is allowed to have the installation codes for updates. Their manuals say a SW install response time is allowed up to 72 hours... and they have the right to use them, 'cause they are &quot;way too busy&quot;. I have asked them to bear with my needs for my computer: no way. And you should see how they treat the students!... for every university's SW I have done through the same routine, and I just had it... so if I can avoid it, I'll try it. ¿Any ideas (other than how this IT dept is &quot;not good&quot;)?</p></blockquote><p></p>

[QUOTE="diazj3, post: 691163, member: 42797"] Hi Alexis... I'm not sure what "numpties" means (english is not my first language)... but if by it you mean that it's unreasonable or stupid, I'm there with you!. Each time I have brought the computer it's been the same story: the first time they installed it for me it took them 3 days, and no flexibility on it ('cause, they argue, it's a big and complicated SW). Smaller stuff, two whole days. Plus, no one is allowed into the IT office - except, of course IT guys - and they do installation via intranet, so no DVD's... and even when I'm part of the faculty, no one is allowed to have the installation codes for updates. Their manuals say a SW install response time is allowed up to 72 hours... and they have the right to use them, 'cause they are "way too busy". I have asked them to bear with my needs for my computer: no way. And you should see how they treat the students!... for every university's SW I have done through the same routine, and I just had it... so if I can avoid it, I'll try it. ¿Any ideas (other than how this IT dept is "not good")? [/QUOTE]

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