unlucky but lucky

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well my 2.4 mbp seems to have a bad logic board lower ram slot not functioning I brought it in to the apple store and they sent it out. Today I went to pick of up and I noticed a corner was all dented .They said they would sent it out again I hen spoke to a manger and expressed my concern of future problems. So he said they would exchange it. So I bumped up to 2.6 and 512 video and 200 gig hd. And now I'm the process of rranfering from time capsule . So far I have been very happy with apple support.
 

cwa107


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Location
Lake Mary, Florida
Your Mac's Specs
14" MacBook Pro M1 Pro, 16GB RAM, 1TB SSD
Very nice. Always good to hear about the positive interactions with Apple customer service.
 

CrimsonRequiem


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Your Mac's Specs
MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
Wow you are one lucky person. ^-^"
 
OP
L
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nope no charge. They said they were very sorry. I said i'm not upset they were taking care of there mistake
 

CrimsonRequiem


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Your Mac's Specs
MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
nope no charge. They said they were very sorry. I said i'm not upset they were taking care of there mistake

Wow you are too nice. I would have been mad and asking to talk to the manager. >_>"
 
OP
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i did talk to the manager. hes the one that offered the the MBP,Why be mad they gave me a new upgraded computer with no hassel.
 

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