Reply to thread

Message

<blockquote data-quote="diamdebbi" data-source="post: 1800500" data-attributes="member: 400524">Thanks so much for any assistance; obviously new to the forums and navigation, hopefully the etrecheck report comes through..Report does say excellent, but not so much to me when I have to wait for the spinning wheel for what seems like eternity.. EtreCheck version: 4.3.6 (4D041)Report generated: 2018-09-15 20:28:33Download EtreCheck from <a href="https://etrecheck.com" target="_blank">https://etrecheck.com</a>Runtime: 2:59Performance: ExcellentProblem: BeachballingMajor Issues:&nbsp; Anything that appears on this list needs immediate attention.&nbsp; No Time Machine backup - Time Machine backup not found.&nbsp; Unsigned files - There are unsigned software installed that could be adware and should be reviewed.Minor Issues:&nbsp; These issues do not need immediate attention but they may indicate future problems.&nbsp; Heavy RAM usage - This machine is using a large amount of RAM.&nbsp; Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.&nbsp; 32-bit Apps - This machine has 32-bits apps that may have problems in the future.Hardware Information:&nbsp; MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)&nbsp; MacBook Pro Model: MacBookPro13,2&nbsp; 1 2.9 GHz Intel Core i5 (i5-6267U) CPU: 2-core&nbsp; 8 RAM - Not upgradeable&nbsp; &nbsp; BANK 0/DIMM0 - 4 GB LPDDR3 2133&nbsp; ok&nbsp; &nbsp; BANK 1/DIMM0 - 4 GB LPDDR3 2133&nbsp; ok&nbsp; Battery: Health = Normal - Cycle count = 131Video Information:&nbsp; Intel Iris Graphics 550 - VRAM: 1536 MB&nbsp; &nbsp; Color LCD Drives:&nbsp; disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) &nbsp; Internal PCI-Express 8.0 GT/s x4 NVM Express&nbsp; &nbsp; disk0s1 - EFI [EFI] 315 MB&nbsp; &nbsp; disk0s2 250.69 GB&nbsp; &nbsp; &nbsp; disk1s1 - Macintosh HD (APFS) 250.69 GB (90.71 GB used)&nbsp; &nbsp; &nbsp; disk1s2 - Preboot (APFS) [APFS Preboot] 250.69 GB (23 MB used)&nbsp; &nbsp; &nbsp; disk1s3 - Recovery (APFS) [Recovery] 250.69 GB (519 MB used)&nbsp; &nbsp; &nbsp; disk1s4 - VM (APFS) [APFS VM] 250.69 GB (2.15 GB used)Mounted Volumes:&nbsp; disk1s1 - Macintosh HD 250.69 GB (157.15 GB free)&nbsp; APFS&nbsp; Mount point: /&nbsp; &nbsp; disk1s4 - VM [APFS VM]&nbsp; 250.69 GB (157.15 GB free)&nbsp; APFS&nbsp; Mount point: /private/var/vm&nbsp; Network:&nbsp; Interface lpss-serial1: LPSS Serial Adapter (1)&nbsp; Interface lpss-serial2: LPSS Serial Adapter (2)&nbsp; Interface en0: Wi-Fi&nbsp; &nbsp; 802.11 a/b/g/n/ac&nbsp; &nbsp; One IPv4 address&nbsp; Interface en6: Bluetooth PAN&nbsp; Interface bridge0: Thunderbolt Bridge&nbsp; iCloud Quota: 28.16 GB availableSystem Software:&nbsp; macOS High Sierra 10.13.6 (17G65) &nbsp; Time since boot: About 6 hours&nbsp; System Load: 3.54 (1 min ago) 2.24 (5 min ago) 1.81 (15 min ago)Security:&nbsp; System&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Status&nbsp; Gatekeeper&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Mac App Store and identified developers&nbsp; System Integrity Protection&nbsp; EnabledUnsigned Files:&nbsp; Launchd: ~/Library/LaunchAgents/com.ExploreSearchResults.plist&nbsp; &nbsp; Executable: ~/Library/Application Support/com.ExploreSearchResults/ExploreSearchResults r&nbsp; Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist&nbsp; &nbsp; Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper&nbsp; &nbsp; Details: Exact match found in the whitelist - probably OK32-bit Applications:&nbsp; 28 32-bit appsSystem Launch Agents:&nbsp; [Not Loaded]&nbsp; 7 Apple tasks&nbsp; [Loaded]&nbsp; &nbsp; &nbsp; 161 Apple tasks&nbsp; [Running]&nbsp; &nbsp;&nbsp; 124 Apple tasks&nbsp; [Other]&nbsp; &nbsp; &nbsp;&nbsp; 2 Apple tasksSystem Launch Daemons:&nbsp; [Not Loaded]&nbsp; 37 Apple tasks&nbsp; [Loaded]&nbsp; &nbsp; &nbsp; 172 Apple tasks&nbsp; [Running]&nbsp; &nbsp;&nbsp; 126 Apple tasksLaunch Daemons:&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-22)&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-08-27)&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.microsoft.office.licensing.helper.plist (? 6d8cb30e&nbsp; - installed 2016-11-29)&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07)User Launch Agents:&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-21)&nbsp; [Loaded]&nbsp; &nbsp;&nbsp; com.ExploreSearchResults.plist (? 0&nbsp; - installed 2018-09-03)Internet Plug-ins:&nbsp; FlashPlayer-10.6:&nbsp; (installed 2018-09-12)&nbsp; QuickTime Plugin:&nbsp; (installed 2018-08-04)&nbsp; Flash Player:&nbsp; (installed 2018-09-12)&nbsp; SharePointBrowserPlugin:&nbsp; (installed 2017-03-14)Safari Extensions:&nbsp; Honey.safariextz - Honey Science Corporation - <a href="https://www.joinhoney.com" target="_blank">https://www.joinhoney.com</a> (installed 2018-06-16)&nbsp; Grammarly for Safari.safariextz - Grammarly - <a href="https://www.grammarly.com" target="_blank">https://www.grammarly.com</a> (installed 2018-09-09)3rd Party Preference Panes:&nbsp; Flash Player (installed 2018-08-27)Time Machine:&nbsp; Time Machine Not Configured!Top Processes by CPU:&nbsp; Process (count)&nbsp; Source&nbsp; &nbsp; % of CPU&nbsp; Location&nbsp; WindowServer&nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21&nbsp;&nbsp; &nbsp; kernel_task&nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 11&nbsp;&nbsp; &nbsp; hidd&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 3&nbsp;&nbsp; &nbsp; Dock&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 3&nbsp;&nbsp; &nbsp; Safari&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 0&nbsp;&nbsp; Top Processes by Memory:&nbsp; Process (count)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Source&nbsp; &nbsp; RAM usage&nbsp; Location&nbsp; com.apple.WebKit.WebContent (6)&nbsp; Apple&nbsp; &nbsp; &nbsp;&nbsp; 2.06 GB&nbsp; &nbsp; kernel_task&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; 834 MB&nbsp; &nbsp; mdworker (15)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; 315 MB&nbsp; &nbsp; Dock&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; 265 MB&nbsp; &nbsp; Safari&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; 170 MB&nbsp; Top Processes by Network Use:&nbsp; Process&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Source&nbsp; &nbsp; Input&nbsp; Output&nbsp; Location&nbsp; com.apple.WebKit.Networking&nbsp; Apple&nbsp; &nbsp; 584 KB&nbsp; 313 KB&nbsp; &nbsp; mDNSResponder&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp; 367 KB&nbsp; 129 KB&nbsp; &nbsp; biometrickitd&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp;&nbsp; 36 KB&nbsp;&nbsp; 12 KB&nbsp; &nbsp; Safari&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp;&nbsp; 10 KB&nbsp;&nbsp; 10 KB&nbsp; &nbsp; apsd&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; 6 KB&nbsp; &nbsp; 7 KB&nbsp; Top Processes by Energy Use:&nbsp; Process (count)&nbsp; Source&nbsp; &nbsp; Energy (0-100)&nbsp; Location&nbsp; WindowServer&nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 9&nbsp; &nbsp; Dock&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 7&nbsp; &nbsp; hidd&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1&nbsp; &nbsp; launchd&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1&nbsp; &nbsp; bluetoothd&nbsp; &nbsp; &nbsp;&nbsp; Apple&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0&nbsp; Virtual Memory Information:&nbsp; Available RAM&nbsp; &nbsp; 1.80 GB&nbsp; Free RAM&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 91 MB&nbsp; Used RAM&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 6.20 GB&nbsp; Cached files&nbsp; &nbsp;&nbsp; 1.72 GB&nbsp; Swap Used&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 415 MBSoftware Installs (past 30 days):&nbsp; Name&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Version&nbsp; &nbsp;&nbsp; Install Date&nbsp; Gatekeeper Configuration Data&nbsp; 154&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 2018-09-10&nbsp; Adobe Flash Player&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 31.0.0.108&nbsp; 2018-09-12Diagnostics Information (past 7 days):&nbsp; 2018-09-15 14:10:53 com.apple.WebKit.WebContent CPU&nbsp; &nbsp; /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContentEnd of report</blockquote>

[QUOTE="diamdebbi, post: 1800500, member: 400524"] Thanks so much for any assistance; obviously new to the forums and navigation, hopefully the etrecheck report comes through..Report does say excellent, but not so much to me when I have to wait for the spinning wheel for what seems like eternity.. EtreCheck version: 4.3.6 (4D041) Report generated: 2018-09-15 20:28:33 Download EtreCheck from [url]https://etrecheck.com[/url] Runtime: 2:59 Performance: Excellent Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Heavy RAM usage - This machine is using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 1 2.9 GHz Intel Core i5 (i5-6267U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 ok BANK 1/DIMM0 - 4 GB LPDDR3 2133 ok Battery: Health = Normal - Cycle count = 131 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 250.69 GB disk1s1 - Macintosh HD (APFS) 250.69 GB (90.71 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] 250.69 GB (23 MB used) disk1s3 - Recovery (APFS) [Recovery] 250.69 GB (519 MB used) disk1s4 - VM (APFS) [APFS VM] 250.69 GB (2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (157.15 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 250.69 GB (157.15 GB free) APFS Mount point: /private/var/vm Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en0: Wi-Fi 802.11 a/b/g/n/ac One IPv4 address Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 28.16 GB available System Software: macOS High Sierra 10.13.6 (17G65) Time since boot: About 6 hours System Load: 3.54 (1 min ago) 2.24 (5 min ago) 1.81 (15 min ago) Security: System Status Gatekeeper Mac App Store and identified developers System Integrity Protection Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.ExploreSearchResults.plist Executable: ~/Library/Application Support/com.ExploreSearchResults/ExploreSearchResults r Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK 32-bit Applications: 28 32-bit apps System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 161 Apple tasks [Running] 124 Apple tasks [Other] 2 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 172 Apple tasks [Running] 126 Apple tasks Launch Daemons: [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-08-27) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2016-11-29) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-21) [Loaded] com.ExploreSearchResults.plist (? 0 - installed 2018-09-03) Internet Plug-ins: FlashPlayer-10.6: (installed 2018-09-12) QuickTime Plugin: (installed 2018-08-04) Flash Player: (installed 2018-09-12) SharePointBrowserPlugin: (installed 2017-03-14) Safari Extensions: Honey.safariextz - Honey Science Corporation - [url]https://www.joinhoney.com[/url] (installed 2018-06-16) Grammarly for Safari.safariextz - Grammarly - [url]https://www.grammarly.com[/url] (installed 2018-09-09) 3rd Party Preference Panes: Flash Player (installed 2018-08-27) Time Machine: Time Machine Not Configured! Top Processes by CPU: Process (count) Source % of CPU Location WindowServer Apple 21 kernel_task Apple 11 hidd Apple 3 Dock Apple 3 Safari Apple 0 Top Processes by Memory: Process (count) Source RAM usage Location com.apple.WebKit.WebContent (6) Apple 2.06 GB kernel_task Apple 834 MB mdworker (15) Apple 315 MB Dock Apple 265 MB Safari Apple 170 MB Top Processes by Network Use: Process Source Input Output Location com.apple.WebKit.Networking Apple 584 KB 313 KB mDNSResponder Apple 367 KB 129 KB biometrickitd Apple 36 KB 12 KB Safari Apple 10 KB 10 KB apsd Apple 6 KB 7 KB Top Processes by Energy Use: Process (count) Source Energy (0-100) Location WindowServer Apple 9 Dock Apple 7 hidd Apple 1 launchd Apple 1 bluetoothd Apple 0 Virtual Memory Information: Available RAM 1.80 GB Free RAM 91 MB Used RAM 6.20 GB Cached files 1.72 GB Swap Used 415 MB Software Installs (past 30 days): Name Version Install Date Gatekeeper Configuration Data 154 2018-09-10 Adobe Flash Player 31.0.0.108 2018-09-12 Diagnostics Information (past 7 days): 2018-09-15 14:10:53 com.apple.WebKit.WebContent CPU /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report [/QUOTE]

Verification

Name this item. 🍎