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Apple Computing Products:
macOS - Operating System
Unable to do any software updates
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<blockquote data-quote="Fjatle" data-source="post: 912052" data-attributes="member: 122550"><p>Hi.</p><p></p><p>I am trying to help a friend with her MacBook. It is impossble to do any software updates. </p><p>(I have never used a mac before, so I am not sure what to do. Anyway, this is what I have found out so far..)</p><p></p><p><img src="http://straumen.as/bilde.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p>Basically what this says is:</p><p></p><p></p><p></p><p></p><p>Ok, so I went to the Terminal and looked for some reports there:</p><p><em>(Note: although I am only trying to update this RAW software, the problem is relevant for all other updates. It is just easier to use one package as an example)</em></p><p>[CODE][B]uname -v[/B]</p><p>Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386[/CODE]</p><p></p><p>Tried to install from Terminal:</p><p>[CODE]</p><p>[B]sudo softwareupdate --install RAWCamera26-2.6[/B]</p><p>Password:</p><p>Software Update Tool</p><p>Copyright 2002-2005 Apple</p><p></p><p></p><p>Downloading RAW-kompatibilitetsoppdatering for digitale kameraer</p><p>Downloading RAW-kompatibilitetsoppdatering for digitale kameraer 0..20..40..60..80..100</p><p>Expanding RAW-kompatibilitetsoppdatering for digitale kameraer</p><p>Installing RAW-kompatibilitetsoppdatering for digitale kameraer 0</p><p>Package failed: Error SUSessionErrorDomain 6</p><p></p><p>Done.</p><p>[/CODE]</p><p></p><p>Ok, so I was looking for some kind of error log in /var/log:</p><p></p><p>[CODE]</p><p>[B]/var/log/system.log[/B]</p><p>Sep 22 18:52:26 Macintosh sudo: kjerstinilsen : TTY=ttyp1 ; PWD=/Library/Logs/CrashReporter ; USER=root ; COMMAND=/usr/sbin/softwareupdate --install RAWCamera26-2.6</p><p>Sep 22 18:53:20 Macintosh kernel[0]: disk0s2: 0xe0030005 (UNDEFINED).</p><p>Sep 22 18:53:21 Macintosh crashdump[1060]: perl crashed</p><p>Sep 22 18:53:21 Macintosh crashdump[1060]: crash report written to: /Library/Logs/CrashReporter/perl.crash.log</p><p>Sep 22 18:58:02 Macintosh sudo: kjerstinilsen : TTY=ttyp1 ; PWD=/private/var/log ; USER=root ; COMMAND=/usr/sbin/softwareupdate --install RAWCamera26-2.6</p><p>Sep 22 18:58:56 Macintosh kernel[0]: disk0s2: 0xe0030005 (UNDEFINED).</p><p>Sep 22 18:58:56 Macintosh crashdump[1070]: perl crashed</p><p>Sep 22 18:58:56 Macintosh crashdump[1070]: crash report written to: /Library/Logs/CrashReporter/perl.crash.log</p><p>[/CODE]</p><p></p><p>I guess this thing about Perl crashing may be relevant. So here is a printout from perl.crash.log</p><p></p><p></p><p></p><p></p><p>From here on, I am all out of ideas. This perl log did not tell me anything i understood. </p><p></p><p>Do any of you understand any of this?</p><p>Any advice on what to try?</p></blockquote><p></p>
[QUOTE="Fjatle, post: 912052, member: 122550"] Hi. I am trying to help a friend with her MacBook. It is impossble to do any software updates. (I have never used a mac before, so I am not sure what to do. Anyway, this is what I have found out so far..) [IMG]http://straumen.as/bilde.png[/IMG] Basically what this says is: Ok, so I went to the Terminal and looked for some reports there: [I](Note: although I am only trying to update this RAW software, the problem is relevant for all other updates. It is just easier to use one package as an example)[/I] [CODE][B]uname -v[/B] Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386[/CODE] Tried to install from Terminal: [CODE] [B]sudo softwareupdate --install RAWCamera26-2.6[/B] Password: Software Update Tool Copyright 2002-2005 Apple Downloading RAW-kompatibilitetsoppdatering for digitale kameraer Downloading RAW-kompatibilitetsoppdatering for digitale kameraer 0..20..40..60..80..100 Expanding RAW-kompatibilitetsoppdatering for digitale kameraer Installing RAW-kompatibilitetsoppdatering for digitale kameraer 0 Package failed: Error SUSessionErrorDomain 6 Done. [/CODE] Ok, so I was looking for some kind of error log in /var/log: [CODE] [B]/var/log/system.log[/B] Sep 22 18:52:26 Macintosh sudo: kjerstinilsen : TTY=ttyp1 ; PWD=/Library/Logs/CrashReporter ; USER=root ; COMMAND=/usr/sbin/softwareupdate --install RAWCamera26-2.6 Sep 22 18:53:20 Macintosh kernel[0]: disk0s2: 0xe0030005 (UNDEFINED). Sep 22 18:53:21 Macintosh crashdump[1060]: perl crashed Sep 22 18:53:21 Macintosh crashdump[1060]: crash report written to: /Library/Logs/CrashReporter/perl.crash.log Sep 22 18:58:02 Macintosh sudo: kjerstinilsen : TTY=ttyp1 ; PWD=/private/var/log ; USER=root ; COMMAND=/usr/sbin/softwareupdate --install RAWCamera26-2.6 Sep 22 18:58:56 Macintosh kernel[0]: disk0s2: 0xe0030005 (UNDEFINED). Sep 22 18:58:56 Macintosh crashdump[1070]: perl crashed Sep 22 18:58:56 Macintosh crashdump[1070]: crash report written to: /Library/Logs/CrashReporter/perl.crash.log [/CODE] I guess this thing about Perl crashing may be relevant. So here is a printout from perl.crash.log From here on, I am all out of ideas. This perl log did not tell me anything i understood. Do any of you understand any of this? Any advice on what to try? [/QUOTE]
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