D
desert_rose
Guest
I am a new iPod owner (15g 3gen) and was lured to buy PocketMac software so I could sync my Entourage contacts, email, notes, and tasks.
I loaded it but it won't sync -- it acts like it does, but it won't erase/update the old information from mac mail. Furthermore, it seems to have disabled my mac sync, so it also acts like it is syncing but didn't. The music is syncing fine.
I contacted PocketMac of course and I got a semi-automated response. They said I had to update Office Mac so it had a palm sync update (I have 10.1.4). I did. Didn't work. When I got back to PocketMac, the guy said he'd "refer my problem to a higher level of support." Apparently he was referring to god as that was a week ago and god is busy. (many emails entreating help have gone unanswered)
Help! I want to use my iPod with my Entourage and I feel cheated. (oh, and I tried to uninstall PocketMac but I can't figure out how to do it--the guy said to use Install but that doesn't have an uninstall options that i can find -- i am also new to Mac!!!)
Roseann
I loaded it but it won't sync -- it acts like it does, but it won't erase/update the old information from mac mail. Furthermore, it seems to have disabled my mac sync, so it also acts like it is syncing but didn't. The music is syncing fine.
I contacted PocketMac of course and I got a semi-automated response. They said I had to update Office Mac so it had a palm sync update (I have 10.1.4). I did. Didn't work. When I got back to PocketMac, the guy said he'd "refer my problem to a higher level of support." Apparently he was referring to god as that was a week ago and god is busy. (many emails entreating help have gone unanswered)
Help! I want to use my iPod with my Entourage and I feel cheated. (oh, and I tried to uninstall PocketMac but I can't figure out how to do it--the guy said to use Install but that doesn't have an uninstall options that i can find -- i am also new to Mac!!!)
Roseann