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Apple Computing Products:
macOS - Operating System
Trojan redirect malware
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<blockquote data-quote="lclev" data-source="post: 1641273" data-attributes="member: 307555"><p>Okay what you have is not a trojan, it is malicious adware. Which makes no difference if you are the one experiencing it. </p><p></p><p>You reference safemac.com - have you run adware medic yet? You may have to download it with a "clean" computer if you can't get to the site. I recommend disconnecting your computer from the internet. Run adware medic more than once.</p><p></p><p><a href="http://www.adwaremedic.com/index.php" target="_blank">AdwareMedic</a></p><p></p><p>Also check your browser settings. In Chrome you can go to settings (found by clicking on the three little lines at the end of the address bar) -> clear your history and then scroll down to settings -> and either check the "On startup" section for your redirect websites or you can scroll down and expand the advanced section and click the reset. Also check the extensions to make sure they are all good.</p><p></p><p>In Safari, click on preferences and make sure your homepage is the one you want. Also clear the history and check the extensions to make sure they all look good.</p><p></p><p>I don't have a "how to" for firefox as I don't use it but the same steps should be used on it.</p><p></p><p>Make sure you do all the steps while disconnected from the internet then reconnect and see if that fixed it. Hopefully it did. Post back and let us know.</p><p></p><p>Lisa</p></blockquote><p></p>
[QUOTE="lclev, post: 1641273, member: 307555"] Okay what you have is not a trojan, it is malicious adware. Which makes no difference if you are the one experiencing it. You reference safemac.com - have you run adware medic yet? You may have to download it with a "clean" computer if you can't get to the site. I recommend disconnecting your computer from the internet. Run adware medic more than once. [url=http://www.adwaremedic.com/index.php]AdwareMedic[/url] Also check your browser settings. In Chrome you can go to settings (found by clicking on the three little lines at the end of the address bar) -> clear your history and then scroll down to settings -> and either check the "On startup" section for your redirect websites or you can scroll down and expand the advanced section and click the reset. Also check the extensions to make sure they are all good. In Safari, click on preferences and make sure your homepage is the one you want. Also clear the history and check the extensions to make sure they all look good. I don't have a "how to" for firefox as I don't use it but the same steps should be used on it. Make sure you do all the steps while disconnected from the internet then reconnect and see if that fixed it. Hopefully it did. Post back and let us know. Lisa [/QUOTE]
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Apple Computing Products:
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Trojan redirect malware
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