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Message: <blockquote data-quote="OldManNeedsHelp" data-source="post: 1621577" data-attributes="member: 337967">Thanks, in advance, for all this help.I stupidly deleted key files; that's how the problem started, no doubt.  But I only deleted files that seems to be associated with the device.  I did not delete the key file I'm now searching for. The folder I want to retrieve was not deleted by me; therefore, I assume, it's still there.  Initially I thought maybe if I re-saved the key files I stupidly deleted back to the external device, then it would allow me again to see the missing folder.  So, using another external device by Toshiba, I copied and save the key files to the new device.  But that did not solve the problem.  Here's the set of files that I saved anew to the device and what is currently seen on the device:DownloadForMac_SanDiskSecureAccessV2.0.pdfMac DriverNTIPogoplug PCQuick Reference Guide.pdfQuickStartGuide_SanDiskSecureAccessV2.0.pdfSanDiskSecureAccessV2_win.exeSanDiskSecureAccessV2.0Setup.exetest  (Note: this is the Word document I created yesterday to test if I could still write to it.)Tuxera NTFS for Mac.dmgWarranty.pdfBut saving these files to the device did not solve the problem;  I still cannot access the missing folder.Any and all suggestions will be appreciated. Truly this OldManNeedsHelpThanks</blockquote>

Verification: How many occurrences of a n-u-m-b-e-r between "d" and "f" in this example...(sdgs6ngklu3gd#f9%)?