The top Ethernet port does not work. If I plug my printer into the top Ethernet port the printer does not work. If I plug it into the 2nd or 3rd port the printer works fine.
I was on the phone with Apple Support for almost 2 hours last Saturday. They confirmed the problem after doing several diagnostic steps and told me that the top port was faulty and to exchange the capsule.
I exchanged it today and got a new one. I'm having the exact same problem on this one as well!
Does anyone know why the HP OfficeJet 8600 Plus will not work in the top Ethernet port but works fine in the 2nd and 3rd one?
Thank you for your help!
I was on the phone with Apple Support for almost 2 hours last Saturday. They confirmed the problem after doing several diagnostic steps and told me that the top port was faulty and to exchange the capsule.
I exchanged it today and got a new one. I'm having the exact same problem on this one as well!
Does anyone know why the HP OfficeJet 8600 Plus will not work in the top Ethernet port but works fine in the 2nd and 3rd one?
Thank you for your help!