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<blockquote data-quote="IWT" data-source="post: 1813280" data-attributes="member: 83420"><p>@Paul,</p><p></p><p>You have been given excellent advice; but I know how difficult it is to hack your way through the jungle of settings within Mail accounts.</p><p></p><p>So below are a series of screenshots which may help. Clearly, I don’t know what settings your email provider settings are, but I can suggest, by means of these screenshots, where you might look for settings that can be changed.</p><p></p><p>Firstly, Open Mail , then Mail Preferences (keyboard shortcut is Command plus comma).</p><p></p><p>This will bring up a window as in this screenshot. [ATTACH=full]29238[/ATTACH]</p><p></p><p>Click on the mail account that you have on the left (in my case, I’ve chosen Btinternet. </p><p>The red arrows point to settings that are usually checked as in my case; but sometimes unchecking these will sort things out. If checked, you might consider unchecking them and vice versa.</p><p></p><p>Next, Click on “Advanced IMAP Settings which will bring up this window. [ATTACH=full]29239[/ATTACH] Look at the TLS Certificate. Normally it is None. Then look at the “Allow insecure authentication. This may need to be checked, though it usually isn’t. Click OK.</p><p></p><p>This brings you back to the window you had before. [ATTACH=full]29240[/ATTACH]</p><p></p><p>Click on Account (red arrow). This will open this window. [ATTACH=full]29241[/ATTACH] Choose “Edit SMTP Server list (red arrow).</p><p></p><p>Here is the window you will now get. [ATTACH=full]29242[/ATTACH]</p><p></p><p>Click on your mail account (again, I’ve chosen Btinternet). The red arrow points to “Automatically manage connection settings”. As before, this is usually checked. See if it is. You might have to uncheck it.</p><p></p><p>Now Click on Advanced (yellow arrow). This will open this window. </p><p></p><p>Again, click on your account. Then click on Advanced. Note the settings shown by the red arrows.</p><p></p><p>See next post for continuation:</p></blockquote><p></p>
[QUOTE="IWT, post: 1813280, member: 83420"] @Paul, You have been given excellent advice; but I know how difficult it is to hack your way through the jungle of settings within Mail accounts. So below are a series of screenshots which may help. Clearly, I don’t know what settings your email provider settings are, but I can suggest, by means of these screenshots, where you might look for settings that can be changed. Firstly, Open Mail , then Mail Preferences (keyboard shortcut is Command plus comma). This will bring up a window as in this screenshot. [ATTACH=FULL]29238[/ATTACH] Click on the mail account that you have on the left (in my case, I’ve chosen Btinternet. The red arrows point to settings that are usually checked as in my case; but sometimes unchecking these will sort things out. If checked, you might consider unchecking them and vice versa. Next, Click on “Advanced IMAP Settings which will bring up this window. [ATTACH=FULL]29239[/ATTACH] Look at the TLS Certificate. Normally it is None. Then look at the “Allow insecure authentication. This may need to be checked, though it usually isn’t. Click OK. This brings you back to the window you had before. [ATTACH=FULL]29240[/ATTACH] Click on Account (red arrow). This will open this window. [ATTACH=FULL]29241[/ATTACH] Choose “Edit SMTP Server list (red arrow). Here is the window you will now get. [ATTACH=FULL]29242[/ATTACH] Click on your mail account (again, I’ve chosen Btinternet). The red arrow points to “Automatically manage connection settings”. As before, this is usually checked. See if it is. You might have to uncheck it. Now Click on Advanced (yellow arrow). This will open this window. Again, click on your account. Then click on Advanced. Note the settings shown by the red arrows. See next post for continuation: [/QUOTE]
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