Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Operating System
The new update killed my Mac
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="awirz" data-source="post: 838628" data-attributes="member: 87547"><p>Hi,</p><p></p><p>in order to be able to give you advice I must have <span style="color: Red">as many details about the problem and its symptoms as possible</span>! Other than the Mac type I know nothing about your system, what goes wrong and where.</p><p></p><p>Please read the other entries of this thread, they could help you determine more details.</p><p></p><p>I need the exact system version, what you already tried to get rid of the problem, how far you get when you boot into single user mode (logged lines until output stops), etc.</p><p></p><p>Adrian</p><p></p><p></p><p></p><p>Hi Tabatha,</p><p></p><p>did you already <span style="color: Blue">reset the parameter RAM</span> by pressing and holding <span style="color: Red">Command-Option-P-R</span> when powering up until after the third restart chime? If not please do so.</p><p></p><p>If this does not improve your situation you could <span style="color: Blue">reset the System Management Controller</span>. Do the following:</p><p style="margin-left: 20px">1. If the computer is on, turn it off. </p> <p style="margin-left: 20px">2. Disconnect the AC Adapter and remove the computer's battery. </p> <p style="margin-left: 20px">3. Press and hold down the power button for 5 seconds and then release the button. </p> <p style="margin-left: 20px">4. Reconnect the battery and AC Adapter. </p> <p style="margin-left: 20px">5. Press the Power button to restart the computer.</p><p></p><p>If that does not help either, start up the MacBook Pro in <span style="color: blue">verbose mode</span> by pressing <span style="color: Red">cmd-v</span> after the startup chime. You should see lots of information on your screen. Please send me the last 15-20 lines if the system gets stuck again. Otherwise how far did you get?</p><p></p><p>Good luck <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> Adrian</p></blockquote><p></p>
[QUOTE="awirz, post: 838628, member: 87547"] Hi, in order to be able to give you advice I must have [COLOR="Red"]as many details about the problem and its symptoms as possible[/COLOR]! Other than the Mac type I know nothing about your system, what goes wrong and where. Please read the other entries of this thread, they could help you determine more details. I need the exact system version, what you already tried to get rid of the problem, how far you get when you boot into single user mode (logged lines until output stops), etc. Adrian Hi Tabatha, did you already [COLOR="Blue"]reset the parameter RAM[/COLOR] by pressing and holding [COLOR="Red"]Command-Option-P-R[/COLOR] when powering up until after the third restart chime? If not please do so. If this does not improve your situation you could [COLOR="Blue"]reset the System Management Controller[/COLOR]. Do the following: [INDENT]1. If the computer is on, turn it off. 2. Disconnect the AC Adapter and remove the computer's battery. 3. Press and hold down the power button for 5 seconds and then release the button. 4. Reconnect the battery and AC Adapter. 5. Press the Power button to restart the computer.[/INDENT] If that does not help either, start up the MacBook Pro in [COLOR="blue"]verbose mode[/COLOR] by pressing [COLOR="Red"]cmd-v[/COLOR] after the startup chime. You should see lots of information on your screen. Please send me the last 15-20 lines if the system gets stuck again. Otherwise how far did you get? Good luck :D Adrian [/QUOTE]
Verification
Name this item 🌈
Post reply
Forums
Apple Computing Products:
macOS - Operating System
The new update killed my Mac
Top
