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<blockquote data-quote="Cr00zng" data-source="post: 1718652" data-attributes="member: 318059">While neither the T-mobile rep, nor I could resolve the issue, the user of this phone with very limited knowledge did. it's been two days hands on experience with iPhone for her. She called back support and had them close the two open tickets.The source of the issue was the account settings at T-Mobile. She logged in to her account with a browser on her PC and:<ol>
<li data-xf-list-type="ol">browsed to setting</li>
<li data-xf-list-type="ol">clicked on block text and MMS messages</li>
<li data-xf-list-type="ol">saved the changed setting</li>
<li data-xf-list-type="ol">returned to settings and unchecked block text and MMS messages</li>
<li data-xf-list-type="ol">saved the changed settings</li>
<li data-xf-list-type="ol">and voila... MMS messages are coming through...</li>
</ol>While changing the settings states that it'll take 72 hours for the changes to become active, it's been pretty much instantaneous. The images from yesterday came in as well.The moral of the story is a pretty good example of the KISS principal. Not just for me, T-Mobile should take notice as well...</blockquote>

[QUOTE="Cr00zng, post: 1718652, member: 318059"] While neither the T-mobile rep, nor I could resolve the issue, the user of this phone with very limited knowledge did. it's been two days hands on experience with iPhone for her. She called back support and had them close the two open tickets. The source of the issue was the account settings at T-Mobile. She logged in to her account with a browser on her PC and: [LIST=1] [*]browsed to setting [*]clicked on block text and MMS messages [*]saved the changed setting [*]returned to settings and unchecked block text and MMS messages [*]saved the changed settings [*]and voila... MMS messages are coming through... [/LIST] While changing the settings states that it'll take 72 hours for the changes to become active, it's been pretty much instantaneous. The images from yesterday came in as well. The moral of the story is a pretty good example of the KISS principal. Not just for me, T-Mobile should take notice as well... [/QUOTE]

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