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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
T-Mobile and receiving picture via texting...
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<blockquote data-quote="Cr00zng" data-source="post: 1718630" data-attributes="member: 318059"><p>So, you finally make the jump from Windows phone (eight or nine years old) to iPhone 6s 64GB for your business partner. The primary reason being that the old Windows phone didn't receive pictures in SMS, required for the business nowadays. Fire up the iPhone 6s, send some text, it works fine. Send some pictures, there's nothing received. Do some testing, text pictures to the iPhone from Windows and Android phones, nothing. Send some from an iPhone, there it is... via iMessage and not via SMS, or SMS/MMS as it shows up on the iPhone. Research the issue on web, making sure every settings as they should be, they are, and still no SMS pics received. The 6s can send picture via text, but still don't receive them.</p><p></p><p>Call up T-Mobile, level one support escalates the case to level two, the iPhone specialist. Finally, someone, who knows his stuff. He runs through the same checks as I did and in addition, he ask to shut off the WiFi and reset the cellular settings. I comply. He ask me to text a picture to the iPhone, done, but not received. He texts one and that didn't get to the iPhone. He suggested to reset the iPhone to factory settings, pretty much start as a new phone. I ask him, if he can guarantee that it'll fix the receiving pictures via SMS issue. He says, sorry, but I cannot. My answer was, I'm not going through the whole resetting without knowing that it'll work. </p><p></p><p>To make me feel better, he admits that this has been an issue at T-Mobile with iPhones for the last three weeks or so due to network issues, but it does not impact Android phones. Knowing that the old Windows phone acted the same way as the new iPhone, at least as far as receiving pictures via SMS goes, doubt creeps in that the network engineers will fix this in couple weeks. At least that's what the iPhone specialist guessed, but could not promise any firm date to remediate the issue at hand.</p><p></p><p>Does anyone else use an iPhone 6s with the latest iOS version with T-Mobile and experiencing the same issue with receiving pictures via text? I have hard time believing T-Mobile that this is a network wide issue.</p><p></p><p>TIA...</p><p></p><p><em>PS: Oh look, I've stayed civil all through this posting... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite9" alt=":eek:" title="Eek! :eek:" loading="lazy" data-shortname=":eek:" /><img src="/mac_images/images/smilies/Innocent.png" class="smilie" loading="lazy" alt="O:)" title="Innocent O:)" data-shortname="O:)" />;D</em></p></blockquote><p></p>
[QUOTE="Cr00zng, post: 1718630, member: 318059"] So, you finally make the jump from Windows phone (eight or nine years old) to iPhone 6s 64GB for your business partner. The primary reason being that the old Windows phone didn't receive pictures in SMS, required for the business nowadays. Fire up the iPhone 6s, send some text, it works fine. Send some pictures, there's nothing received. Do some testing, text pictures to the iPhone from Windows and Android phones, nothing. Send some from an iPhone, there it is... via iMessage and not via SMS, or SMS/MMS as it shows up on the iPhone. Research the issue on web, making sure every settings as they should be, they are, and still no SMS pics received. The 6s can send picture via text, but still don't receive them. Call up T-Mobile, level one support escalates the case to level two, the iPhone specialist. Finally, someone, who knows his stuff. He runs through the same checks as I did and in addition, he ask to shut off the WiFi and reset the cellular settings. I comply. He ask me to text a picture to the iPhone, done, but not received. He texts one and that didn't get to the iPhone. He suggested to reset the iPhone to factory settings, pretty much start as a new phone. I ask him, if he can guarantee that it'll fix the receiving pictures via SMS issue. He says, sorry, but I cannot. My answer was, I'm not going through the whole resetting without knowing that it'll work. To make me feel better, he admits that this has been an issue at T-Mobile with iPhones for the last three weeks or so due to network issues, but it does not impact Android phones. Knowing that the old Windows phone acted the same way as the new iPhone, at least as far as receiving pictures via SMS goes, doubt creeps in that the network engineers will fix this in couple weeks. At least that's what the iPhone specialist guessed, but could not promise any firm date to remediate the issue at hand. Does anyone else use an iPhone 6s with the latest iOS version with T-Mobile and experiencing the same issue with receiving pictures via text? I have hard time believing T-Mobile that this is a network wide issue. TIA... [I]PS: Oh look, I've stayed civil all through this posting... :oO:);D[/I] [/QUOTE]
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T-Mobile and receiving picture via texting...
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