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Switcher Hangout (Windows to Mac)
Starting to Regret Switching...
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<blockquote data-quote="GVCarroll" data-source="post: 21288"><p>Well it goes without saying that you shouldn't be having these problems. Since the issues sound pretty severe and concern more than one application, I'd reccomend as others have to reinstall OSX. Try this first though:</p><p></p><p>1. Restart. Your screen will go dark, and after the starup chime hold down CMD-OPTION-P-R keys (CMD on Macs is the key with the Apple logo and squiggle on it). Hold those keys down until you hear the chime again and then let go. This resets the PRAM which are some settings that are stored between restarts. Occasionally they can get corrupted and cause problems. You may notice some System Preference settings reverting to defaults after doing this (I think the date and time are wiped out IIRC), but that's normal.</p><p></p><p>Try using the PBook for awhile and see if you're still having problems. If you are, then</p><p></p><p>2. Backup any files and reinstall OSX. After you insert the CD 1 and click Install it will restart. Go through the installation dialogs and be sure to pick the option that erases the hard drive before installing.</p><p></p><p>After you're done with this process, try using the PB again. If you're still having problems, or if the installation fails or PB locks up for some odd reason, you might be looking at a hardware problem, it's not unheard of. Any mass produced electronic device is suceptable to bad parts making it out into the world. My first early colored iMac needed a new motherboard out of the box because it was locking up for no good reason. It cost me nothing of course. Take it to an Apple Store, or if there isn't one near you, call AppleCare and they will send you a box to ship the PB out for servicing.</p><p></p><p>I know it's frustrating but honestly Mac should not be crashing like yours is so it's just a question of addressing what's wrong. Don't be afraid to call Apple Care and get some results, they should be very helpful.</p></blockquote><p></p>
[QUOTE="GVCarroll, post: 21288"] Well it goes without saying that you shouldn't be having these problems. Since the issues sound pretty severe and concern more than one application, I'd reccomend as others have to reinstall OSX. Try this first though: 1. Restart. Your screen will go dark, and after the starup chime hold down CMD-OPTION-P-R keys (CMD on Macs is the key with the Apple logo and squiggle on it). Hold those keys down until you hear the chime again and then let go. This resets the PRAM which are some settings that are stored between restarts. Occasionally they can get corrupted and cause problems. You may notice some System Preference settings reverting to defaults after doing this (I think the date and time are wiped out IIRC), but that's normal. Try using the PBook for awhile and see if you're still having problems. If you are, then 2. Backup any files and reinstall OSX. After you insert the CD 1 and click Install it will restart. Go through the installation dialogs and be sure to pick the option that erases the hard drive before installing. After you're done with this process, try using the PB again. If you're still having problems, or if the installation fails or PB locks up for some odd reason, you might be looking at a hardware problem, it's not unheard of. Any mass produced electronic device is suceptable to bad parts making it out into the world. My first early colored iMac needed a new motherboard out of the box because it was locking up for no good reason. It cost me nothing of course. Take it to an Apple Store, or if there isn't one near you, call AppleCare and they will send you a box to ship the PB out for servicing. I know it's frustrating but honestly Mac should not be crashing like yours is so it's just a question of addressing what's wrong. Don't be afraid to call Apple Care and get some results, they should be very helpful. [/QUOTE]
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Starting to Regret Switching...
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