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Apple Computing Products:
macOS - Operating System
Sonoma 14.4.x install issues anyone?
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<blockquote data-quote="MacInWin" data-source="post: 1942225" data-attributes="member: 396914"><p>My best "stump the techie" event was on a trip to UK. I had a SIM card for my iPhone which had worked well on my previous iPHone, but I had a new iPhone and when I did the swap, the SIM could not be activated/authenticated, whatever the process was. I got a strange error message about the iPhone not being recognized. So, I showed up at the Apple Store on Regent Street in London, 4th in line as the doors opened and handed my phone to the Genius. Somewhat smugly, he assured me that it would take just a moment to fix (undoubtedly thinking that this older Yank clearly didn't understand the technology). As he went through all of the steps I had already tried multiple times, he got the same obscure error message. He tried again, same result. Then he called over another Genius, who also rather smugly went through the same steps, only to arrive at the same result. Kept at it for a good 30 minutes. They both asked me to wait and disappeared behind the doors, where apparently they called Apple. About a half hour later they returned and handed me the phone again, telling me that somehow this particular iPhone had been used by Apple in a testing process at one point and had a unique registration in the Apple database that was blocking the SIM card from being activated, and that it would take Apple up to 24 hours to sort it out in Cupertino. They assured me that the phone would work "tomorrow" and to return if it didn't. Fortunately, it did suddenly connect about 12 hours later and I got a nice text from Apple to apologize for the inconvenience. It did feel good to see the faces of the Geniuses (Genii?) when they both kept banging into the same thing I had told them. Sometimes it's really good to knock a little smug off of youngsters....</p></blockquote><p></p>
[QUOTE="MacInWin, post: 1942225, member: 396914"] My best "stump the techie" event was on a trip to UK. I had a SIM card for my iPhone which had worked well on my previous iPHone, but I had a new iPhone and when I did the swap, the SIM could not be activated/authenticated, whatever the process was. I got a strange error message about the iPhone not being recognized. So, I showed up at the Apple Store on Regent Street in London, 4th in line as the doors opened and handed my phone to the Genius. Somewhat smugly, he assured me that it would take just a moment to fix (undoubtedly thinking that this older Yank clearly didn't understand the technology). As he went through all of the steps I had already tried multiple times, he got the same obscure error message. He tried again, same result. Then he called over another Genius, who also rather smugly went through the same steps, only to arrive at the same result. Kept at it for a good 30 minutes. They both asked me to wait and disappeared behind the doors, where apparently they called Apple. About a half hour later they returned and handed me the phone again, telling me that somehow this particular iPhone had been used by Apple in a testing process at one point and had a unique registration in the Apple database that was blocking the SIM card from being activated, and that it would take Apple up to 24 hours to sort it out in Cupertino. They assured me that the phone would work "tomorrow" and to return if it didn't. Fortunately, it did suddenly connect about 12 hours later and I got a nice text from Apple to apologize for the inconvenience. It did feel good to see the faces of the Geniuses (Genii?) when they both kept banging into the same thing I had told them. Sometimes it's really good to knock a little smug off of youngsters.... [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Sonoma 14.4.x install issues anyone?
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