someone help.

[da2003pizimp]

Hey folks, i recently bought a nano from the apple.com store, refurbished. i got it here and started playing around with it on my pc and i went to install some songs on it on my mac and it doesn't show in iTunes, so i tried to erase it and put the update software on it, now it has a folder and with this "!" and says to go to apple.com/support/ipod, i did that and now i'm stuck. Someone please fill me in and let me know what i did wrong.

 

[coach_z]

start here: http://www.apple.com/support/ipod/five_rs/

especially with the 'reset your ipod' section, should do the trick
you will lose all your current songs though, but thats okay because you should already have them on the computer you imported from
-chris

 

[da2003pizimp]

i tried to reset it but it turns off and comes on with the folder and a ! in a triangle screen, i did it like 5 times.

 

[D3v1L80Y]

i tried to reset it but it turns off and comes on with the folder and a ! in a triangle screen, i did it like 5 times.

http://docs.info.apple.com/article.html?artnum=61003

Worst case .... the iPod is dead. But try those things first.

 

[mac girl]

if its still garanteed just take it back to the store to fix it for u

 

[jlbrew3]

if you go to the "contact us" section of the apple support site and call them, they are all really helpful people who are more than willing to help you solve your problems

 

[da2003pizimp]

ok, after messing around with it for a while, i put the software update on it and now it's saying to give it power to an external power supply to finish the software update, i don't have one so i guess i'll have to try to find one at walmart. anyone know if apple would let me use there external power supplies?

 

[Aptmunich]

Just go to the apple store and plonk it on the iPod hifi for a few seconds... I'm sure they won't mind, we do updates for customers all the time.

I've never understood that: Selling iPod's without a charger, but requiring a wall charger to perform certain software updates... *shake-head*

 

[da2003pizimp]

hey just wanted to give you guys an update, i went out and bought a car charger for 15 bucks at wally world, then i plug my ipod into it.........nothing, so i am about the punt this thing across my street. so i bring it back in the house and call apple, and after speaking with some mo mo i get connected with some tech who tells me that i need to update my panther b/c 10.3 needs an update to run the nanos correctly. so now everything is working great, now i need a clear case, car adapter, and dock radio.

 

[jlbrew3]

well im glad that it all worked out in the end

 

[da2003pizimp]

thanks for everyones help it was greatly appreciated.