snapshot function

[bigel]

Can someone please help me. I have a 17inch powerbook, about 7 years old and running OSX 10.4.11. I've suddenly not been able to use the snapshot function (press apple key, shift key and 4. Have I disabled it somehow? I find this feature very useful and would love to have it back.

 

[ImageX]

I'm pretty sure you know what you're talking about after having a Mac for 7 years, but Cmd+Shift+4 brings up the crosshairs to select an area for taking a screenshot. Cmd+Shift+3 takes an entire screenshot and Cmd+Shift+4 then tap "Spacebar" will allow you to capture only the window your mouse is hovering over. Do you mean that when you hit Cmd+Shift+4 you don't get the crosshairs? If nothing is happening, I'm not sure what's wrong because I don't think you can disable that feature.

- ImageX

 

[bigel]

Thank you for your reply Image X.
Both Cmd+Shift+4 and Cmd+Shift+3 are not working. I don't know why as other shortcuts such as Cmd+C for copy and Cmd+V for paste work OK

Regards,

bigel

 

[vansmith]

Forgive me if this doesn't exist (I'm three versions of OS X ahead of you so there is little doubt in my mind that things have changed) but go to System Preferences > Keyboard > Keyboard Shortcuts > Screen Shots. Do you see the values set for each respective option?

 

[bigel]

Hi vansmith, thanks for your reply. I've gone to System Preferences > Keyboard > Keyboard Shortcuts > Screen Shots and all the values are set and checked. It still doesn't work!

Regards,

bigel

 

[MacDude121]

Very strange, I'm running the same OS as you and I tried all of the keyboard shortcuts, nothing seems to "disable" that feature.

Try the other command button, or the other shift button.

 

[bigel]

Thanks for your reply MacDude121. I've tried all combinations using the other shift key and command key. Still doesn't work!

 

[bigel]

Hi MacDude121, vansmith and ImageX,

I ended up sorting the problem out myself by going into system preferences, keyboard, keyboard shortcuts and using Mac Help I just changed the key combinations for the screenshot shortcuts. They work now - yipee.

Thanks for trying to help