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Apple Computing Products:
macOS - Operating System
Shocked to see my post / request for help on Mac OS cancelled / deleted???
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<blockquote data-quote="philappleton" data-source="post: 1776660" data-attributes="member: 392340"><p>Hi Everyone,</p><p></p><p>Just an update as to what is going on.</p><p></p><p>The last Senior Adviser I spoke to call Luis sent me a link 2 weeks ago to upload the screen recordings to him and promised to get back to me. After still not getting a reply I have called his direct number that he sent to me 0080027752775 Ext 100311000132 on Sunday, Monday and today (Wednesday) and he has not replied or returned any of my calls.</p><p></p><p>I will keep trying but don’t want to just call the normal number and get a new Senior Adviser because since my problems started at the beginning of the year I have spoke to many senior advisers and all promise to get back to me and about 90% never did and each time I get a new Adviser I have to start a fresh.</p><p></p><p>There is obviously an issue with the security of MacOS I honestly believe due to the fact of all the unexpected behaviour I’ve been having over 2 different Mac’s and my latest I have kept it pretty much only MacOS and 2 Apps which are Screen Recorder Pro and Elmedia Go player from the App Store and Apple agreed they were good working apps without any issues. You can clearly see in the screen recordings I have posted throughout this thread from my earlier MacAir and now MacPro that something is not right and I think Apple are just shying away from it as they sometimes do with product faults.</p><p></p><p>I have a question i’d Like to ask here and that is does anyone know of a higher department I can contact? I asked a Senior Adviser before and they told me they are as high as I can get. However due to the fact i’m not getting any replies or help from Apple and it’s a new machine plus I took out Apple care then I feel they have a duty to help me, otherwise I’m left with a new laptop that cost over £2000 that I don’t seem to be in control of and not sure if I can trust! Plus if i’m Being hacked in to then they have a duty to improve the security of MacOS not only for me but the millions of other Mac users.</p><p></p><p>Any suggestions please?</p><p></p><p>Thanks</p><p>Phil</p></blockquote><p></p>
[QUOTE="philappleton, post: 1776660, member: 392340"] Hi Everyone, Just an update as to what is going on. The last Senior Adviser I spoke to call Luis sent me a link 2 weeks ago to upload the screen recordings to him and promised to get back to me. After still not getting a reply I have called his direct number that he sent to me 0080027752775 Ext 100311000132 on Sunday, Monday and today (Wednesday) and he has not replied or returned any of my calls. I will keep trying but don’t want to just call the normal number and get a new Senior Adviser because since my problems started at the beginning of the year I have spoke to many senior advisers and all promise to get back to me and about 90% never did and each time I get a new Adviser I have to start a fresh. There is obviously an issue with the security of MacOS I honestly believe due to the fact of all the unexpected behaviour I’ve been having over 2 different Mac’s and my latest I have kept it pretty much only MacOS and 2 Apps which are Screen Recorder Pro and Elmedia Go player from the App Store and Apple agreed they were good working apps without any issues. You can clearly see in the screen recordings I have posted throughout this thread from my earlier MacAir and now MacPro that something is not right and I think Apple are just shying away from it as they sometimes do with product faults. I have a question i’d Like to ask here and that is does anyone know of a higher department I can contact? I asked a Senior Adviser before and they told me they are as high as I can get. However due to the fact i’m not getting any replies or help from Apple and it’s a new machine plus I took out Apple care then I feel they have a duty to help me, otherwise I’m left with a new laptop that cost over £2000 that I don’t seem to be in control of and not sure if I can trust! Plus if i’m Being hacked in to then they have a duty to improve the security of MacOS not only for me but the millions of other Mac users. Any suggestions please? Thanks Phil [/QUOTE]
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macOS - Operating System
Shocked to see my post / request for help on Mac OS cancelled / deleted???
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