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Apple Computing Products:
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Shocked to see my post / request for help on Mac OS cancelled / deleted???
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<blockquote data-quote="philappleton" data-source="post: 1775506" data-attributes="member: 392340"><p>Hi Patrick,</p><p></p><p>Thanks for your reply. I know it would be very time consuming to go through all of it but long story short on my MacAir it was feeling at times I wasn’t in control and someone else was hacked in and controlling it. Even Apple Senior Advisers admitted it was unexpected behavior. We twice wiped it clean and reinstalled the MacOS yet almost immediately strange things would happen. Even though I was the only user with guest switched off there were permissions being changed on things and even I was being refused permission to change things. In order to show Apple I started doing screen recordings so they can see with their own eyes rather than me explaining, however then very coincidentally even though the screen recording was saved as a MP4 and would play it would become corrupt even though all other MP4 files were okay.</p><p></p><p>Finally after all the continued problems and the MacAir was under AppleCare they agreed to replace it and so at that time I paid the difference to upgrade to a MacPro. I have set the new Pro up as a new machine and not from any backups and only installed 2 Apps from the App Store, one is a screen recorder and one is a media player. I haven’t even installed any of my music or pictures yet as I wanted to run it in effect as a clean machine to see what happened and almost immediately I’m having issues I shouldn’t.</p><p></p><p>For example I’m being told I don’t have permission to change default programs to open things with etc. 15 Screen recordings were posted here a couple of days ago. </p><p></p><p>I can’t help feel though that the issues i’m Having are too targeted to be any kind of infection and can’t help feel it is a hacker in the system live whilst I am. For example the other day over a 3hr screen recording there were 3 times where unexpected issues were encountered and so instead of sending Apple a 3hr recording I tried as I normally do to trim out some short clips of a minute or two and for no reason my trim function in Quicktine wouldn’t work. Next I think I’d better back up the 3hr clip because from experience and for no reason they seem to coincidentally corrupt and please bear in mind these screen recordings are my best proof of what is happening for someone to help me which is also the last thing a hacker would want me to have. So now I try to save this recording to my portable drive so I can trim the clip on another machine however it kept telling me my file was too big for the file structure of the drive. The file size was 2.85gb and the drive is good for files up to 4gb so again it felt like someone was working in real time against me preventing me from backing up the recording. Lastly I try to back it up to google drive just so I have a good backup copy and whilst it took a while to upload I do have a Fibre Optic connection to myself. When it finished uploading and said upload completed okay I try to play the movie from my google drive but it wouldn’t play, the video clip had Magically become unplayable. That 3 separate failures all incorrect trying to stop me getting proof of what I believe is a hacker in my Mac and each failure was different software. The Trim function not working was QuickTime, The saying the 2.85gb clip was too large to save on my portable HDD when it wasn’t too large was in Finder and lastly the upload to google drive that then won’t play was in Safari. All a coincidence???? Sadly I don’t think so and if my system is being hacked in to then there is no reason why anyone else isn’t.</p><p></p><p>I work Electronics and IT and have and am at a loss how someone is getting in to my system or why so many changes are happening especially on the brand new machine. I have a Firewall on my router and the Mac firewall is switched on.</p><p></p><p>Sorry about my accent in the recordings, I’m from Bristol. I was trying to give a voice over as to what I think is going on that shouldn’t be.</p><p></p><p>Anyway, any help that anyone can give would be appreciated. I’m back in contact with Apple and even they are taking this more seriously now strange things have happened on a brand new clean machine</p><p></p><p>Best Regards</p><p>Phil</p></blockquote><p></p>
[QUOTE="philappleton, post: 1775506, member: 392340"] Hi Patrick, Thanks for your reply. I know it would be very time consuming to go through all of it but long story short on my MacAir it was feeling at times I wasn’t in control and someone else was hacked in and controlling it. Even Apple Senior Advisers admitted it was unexpected behavior. We twice wiped it clean and reinstalled the MacOS yet almost immediately strange things would happen. Even though I was the only user with guest switched off there were permissions being changed on things and even I was being refused permission to change things. In order to show Apple I started doing screen recordings so they can see with their own eyes rather than me explaining, however then very coincidentally even though the screen recording was saved as a MP4 and would play it would become corrupt even though all other MP4 files were okay. Finally after all the continued problems and the MacAir was under AppleCare they agreed to replace it and so at that time I paid the difference to upgrade to a MacPro. I have set the new Pro up as a new machine and not from any backups and only installed 2 Apps from the App Store, one is a screen recorder and one is a media player. I haven’t even installed any of my music or pictures yet as I wanted to run it in effect as a clean machine to see what happened and almost immediately I’m having issues I shouldn’t. For example I’m being told I don’t have permission to change default programs to open things with etc. 15 Screen recordings were posted here a couple of days ago. I can’t help feel though that the issues i’m Having are too targeted to be any kind of infection and can’t help feel it is a hacker in the system live whilst I am. For example the other day over a 3hr screen recording there were 3 times where unexpected issues were encountered and so instead of sending Apple a 3hr recording I tried as I normally do to trim out some short clips of a minute or two and for no reason my trim function in Quicktine wouldn’t work. Next I think I’d better back up the 3hr clip because from experience and for no reason they seem to coincidentally corrupt and please bear in mind these screen recordings are my best proof of what is happening for someone to help me which is also the last thing a hacker would want me to have. So now I try to save this recording to my portable drive so I can trim the clip on another machine however it kept telling me my file was too big for the file structure of the drive. The file size was 2.85gb and the drive is good for files up to 4gb so again it felt like someone was working in real time against me preventing me from backing up the recording. Lastly I try to back it up to google drive just so I have a good backup copy and whilst it took a while to upload I do have a Fibre Optic connection to myself. When it finished uploading and said upload completed okay I try to play the movie from my google drive but it wouldn’t play, the video clip had Magically become unplayable. That 3 separate failures all incorrect trying to stop me getting proof of what I believe is a hacker in my Mac and each failure was different software. The Trim function not working was QuickTime, The saying the 2.85gb clip was too large to save on my portable HDD when it wasn’t too large was in Finder and lastly the upload to google drive that then won’t play was in Safari. All a coincidence???? Sadly I don’t think so and if my system is being hacked in to then there is no reason why anyone else isn’t. I work Electronics and IT and have and am at a loss how someone is getting in to my system or why so many changes are happening especially on the brand new machine. I have a Firewall on my router and the Mac firewall is switched on. Sorry about my accent in the recordings, I’m from Bristol. I was trying to give a voice over as to what I think is going on that shouldn’t be. Anyway, any help that anyone can give would be appreciated. I’m back in contact with Apple and even they are taking this more seriously now strange things have happened on a brand new clean machine Best Regards Phil [/QUOTE]
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