Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Operating System
Shocked to see my post / request for help on Mac OS cancelled / deleted???
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="philappleton" data-source="post: 1765404" data-attributes="member: 392340"><p>Hi Guys,</p><p></p><p>A further update is Apple are now refusing to replace my MacAir even though previously they agreed in writing during online chat. They are saying I was connected to someone in America and rules are different there. Surely though they have seen the same screen recordings as I posted here earlier in this thread and clearly my Mac isn't working as it should. Anyway why should Apple Support rules be different in the US to the UK?</p><p></p><p>I will now seek legal advice as clearly my Mac is faulty and is still under Apple Support yet they are not willing to fix it.</p><p></p><p>After having had an iPhone 3,4,5,6 & 7, iPad 2, iPad Air 2 and MacAir, Apple TV & Airport Express I was expecting a bit better customer service. Clearly not!</p><p></p><p>I will keep this thread updated as It goes</p><p></p><p>Best Regards</p><p>Phil</p></blockquote><p></p>
[QUOTE="philappleton, post: 1765404, member: 392340"] Hi Guys, A further update is Apple are now refusing to replace my MacAir even though previously they agreed in writing during online chat. They are saying I was connected to someone in America and rules are different there. Surely though they have seen the same screen recordings as I posted here earlier in this thread and clearly my Mac isn't working as it should. Anyway why should Apple Support rules be different in the US to the UK? I will now seek legal advice as clearly my Mac is faulty and is still under Apple Support yet they are not willing to fix it. After having had an iPhone 3,4,5,6 & 7, iPad 2, iPad Air 2 and MacAir, Apple TV & Airport Express I was expecting a bit better customer service. Clearly not! I will keep this thread updated as It goes Best Regards Phil [/QUOTE]
Verification
Name this item 🌈
Post reply
Forums
Apple Computing Products:
macOS - Operating System
Shocked to see my post / request for help on Mac OS cancelled / deleted???
Top
